UPDATE – The UniFi UNAS Pro NAS is now available and can be found HERE

The UniFi UNAS Pro is Ubiquiti’s first major leap into the NAS (Network Attached Storage) market, building on the success of their networking hardware and ecosystem. This rackmount NAS aims to provide a cost-effective, streamlined option, especially for those who are already invested in the UniFi product ecosystem. But is this device the right choice for your storage needs? In this detailed review, we’ll explore the pros and cons of the UniFi UNAS Pro to help you decide.

Pros of the UniFi UNAS Pro NAS

1. Competitive Pricing

One of the most remarkable selling points of the UniFi UNAS Pro is its price. Retailing at $499, the UNAS Pro offers a 7-bay rackmount NAS, which is significantly more affordable than many competing NAS devices with similar hardware capabilities. For this price, you get a quad-core ARM Cortex-A57 processor, 8GB of DDR4 memory, and a built-in 10GbE networking port alongside a 1GbE port, without the need for additional licenses. In comparison, similar rackmount NAS devices from brands like Synology and QNAP are typically priced closer to $800 or even $1,000. For example, a comparable system like the QNAP TS-832PX often costs around $900 but comes with similar performance in terms of storage and connectivity options. The value proposition is undeniable, especially when you factor in that UniFi’s NAS software comes with no extra costs for features like snapshot management or backups. For small businesses or home users looking for high-capacity storage at a low price, the UniFi UNAS Pro is a solid choice.

2. Ease of Use

Ubiquiti has a long-standing reputation for designing user-friendly products, and the UNAS Pro is no exception. The NAS system comes with an intuitive user interface that’s reminiscent of UniFi’s networking equipment management software, making it easy for existing UniFi users to get up and running quickly. The interface, whether accessed via the web or through UniFi’s mobile app, offers a clean, straightforward experience.

The mobile app, which supports both Bluetooth and Wi-Fi connectivity, allows you to monitor and manage the NAS on the go. This functionality is particularly useful for small businesses where IT support might not always be readily available. Additionally, the built-in LCD panel on the front of the device allows for on-the-spot diagnostics and control without needing to access the web interface, offering a more hands-on approach to managing your NAS.

3. Offline Setup Capability

One standout feature of the UniFi UNAS Pro is its ability to be set up and managed offline. Many NAS systems require users to create an online account to access core features or manage the device, but with the UNAS Pro, you can set up local credentials and manage the device without ever needing to connect to the cloud. This means you can retain complete control over your data and avoid sharing anything with external services, which is an attractive option for users who prioritize privacy. Though you will miss out on certain remote access features without a UniFi cloud account, this offline setup capability is ideal for environments where internet access may be unreliable or for users who prefer to keep their storage network air-gapped from the wider web.

Keep in mind however that setting the device up without a UI.com / UniFi account will limit some of the remote access and additional security verification features of the UNAS Pro.

4. Modular Updates

UniFi has implemented a modular update system that makes software maintenance more flexible and customizable. Rather than requiring full system reboots or blanket updates that affect every part of the NAS at once, the UNAS Pro allows users to schedule and manage individual updates for the NAS OS and each of its applications. You can select between stable updates or more cutting-edge early access updates for those who prefer to stay on the forefront of new features. This update system ensures that you can keep critical parts of your system updated while minimizing disruptions to services. For example, you might set security updates to apply immediately while delaying other updates until a convenient time. For a NAS that’s designed to run continuously, this granular control is a valuable feature.

5. Solid Core Features

For its first foray into the NAS market, UniFi has done an excellent job at providing all the core features users expect from a modern NAS. The UNAS Pro excels in basic NAS functionality, such as file storage, folder creation, and permission management. Its a very straight forward system to understand and use, as well as a very responsive GUI (especially for the internal hardware it has being so modest). Whether backing up to another NAS or a cloud service, browsing files/folders on the fly, managing active shares quickly – the process is straightforward and reliable.

RAID support is available out of the box, allowing users to configure their drives for performance, redundancy, or a balance of both. While the hardware might not be top-tier, UniFi has ensured that its software nails down the fundamentals, providing reliable performance for small businesses and home users.

6. 10GbE Connectivity

At this price point, the inclusion of a 10GbE networking port is a significant advantage. Many NAS devices in this price range only include 1GbE or, at best, 2.5GbE networking. The 10GbE port on the UniFi UNAS Pro enables much faster data transfer rates, particularly for users dealing with large file transfers such as video production teams, graphic designers, or those needing to back up multiple systems simultaneously. For small businesses that need faster network throughput without breaking the bank, the UNAS Pro is an excellent option.

7. Seamless UniFi Ecosystem Integration

The UniFi UNAS Pro integrates seamlessly with the broader UniFi product ecosystem. If you’re already using UniFi routers, switches, or access points, the UNAS Pro can be managed alongside these devices through the same UniFi controller interface.

This makes it easy to monitor and manage all your network infrastructure from a single dashboard. For businesses already invested in UniFi, this integration adds significant value and simplifies network management.

8. Very Easy Snapshot and Backup Management

The UNAS Pro’s snapshot management is another highlight. It allows for easy setup and quick recovery of snapshots, making it a powerful tool for backing up and restoring data.

Whether you’re scheduling automatic snapshots or manually backing up your most important files, the system is responsive and reliable. Data can also be backed up to a cloud service like Google Drive, adding flexibility to your data management strategy.

Cons of the UniFi UNAS Pro NAS

1. Modest Hardware Specifications

Despite its many strengths, the UniFi UNAS Pro’s hardware can feel somewhat underwhelming, especially for more demanding users. The device is powered by a quad-core ARM Cortex-A57 processor, which is capable but not nearly as powerful as the Intel or AMD x86 processors found in higher-end NAS devices.

Specification	Details
Brand	UniFi (from Ubiquiti)
Model	UniFi UNAS Professional Rackmount NAS
Dimensions	442.4 x 325 x 43.7 mm (17.4 x 12.8 x 1.7 inches)
Weight	Without Rackmount Brackets: 5.11 kg (11.27 lb)
	With Rackmount Brackets: 5.20 kg (11.46 lb)
Enclosure Characteristics	SGCC Steel
Processor	Quad-Core ARM Cortex-A57 at 1.7 GHz
System Memory	8GB DDR4
On-Board Flash Storage	SPI NOR 32 MB, USB Flash 8 GB
Power Supply	200W Lipet Internal
Max. Power Consumption	160W
Max. Power Budget for Drives	135W
Power Method	(1) Universal AC Input
	(1) RPS DC Input
Power Supply	100-240VAC, 50/60 Hz, 2A
Networking Interfaces	(1) 10/100/1000 Mbps RJ45 Ethernet
	(1) 1/10 Gbps SFP+ Ethernet
Management Interface	Ethernet In-Band Management
ESD/EMP Protection	Air: ±12kV, Contact: ±8kV
Operating Temperature	-5 to 40° C (23 to 104° F)
Operating Humidity	5 – 95% Non-condensing
LED Indicators	System: (1) Power, Blue/White

While the ARM processor is energy-efficient and suitable for basic tasks like file storage, it lacks the muscle required for more demanding workloads like virtualization, media transcoding, or running complex applications.

For users who need to perform CPU-intensive tasks or run multiple concurrent operations, the ARM architecture could be a limiting factor. Although it’s understandable that UniFi opted for ARM to keep costs down, this choice might alienate users looking for a high-performance solution.

2. Limited Expandability

One of the most significant downsides of the UniFi UNAS Pro is its lack of expandability. While the 7-bay design offers substantial storage out of the box, there are no options for expanding the system beyond that. The device lacks PCIe slots for adding features like SSD caching, additional networking interfaces, or other hardware upgrades. Additionally, the 8GB of DDR4 RAM is non-upgradable, which means users are stuck with the default memory capacity—limiting the NAS’s potential to handle more intensive applications or larger numbers of users.

This lack of scalability could be a dealbreaker for businesses or IT professionals who expect their storage needs to grow over time and want a system that can grow with them.

3. Single Storage Pool

Unlike more advanced NAS systems that allow users to create multiple storage pools, the UniFi UNAS Pro is limited to a single storage pool. This limitation could be problematic for users who want to segregate different types of data or use different storage media, such as SSDs for high-speed access and HDDs for bulk storage. While the system does allow for RAID configurations, the lack of flexibility in storage pool management could be a downside for more advanced users who need granular control over their storage environments.

4. No Redundant Power Supply

For businesses that require constant uptime, the lack of a redundant power supply on the UniFi UNAS Pro is a significant shortcoming. While the device does support an external uninterruptible power supply (UPS), it lacks the built-in redundancy that is common in many higher-end NAS systems. Redundant power supplies are critical in ensuring that hardware failures don’t lead to extended downtime. Without this feature, the UNAS Pro may not be suitable for mission-critical environments where uptime is a priority.

5. Lack of UniFi Protect Support

A surprising omission in the UniFi UNAS Pro is its lack of support for UniFi Protect, UniFi’s popular video surveillance platform. UniFi Protect is available on other UniFi hardware such as the Dream Machine and UNVR systems, but it cannot be installed on the UNAS Pro. This is a missed opportunity, especially for users who might want to centralize their storage and surveillance needs on a single device. While future software updates may address this, the current lack of Protect support limits the device’s versatility, particularly for small businesses or homeowners looking to consolidate network and surveillance management.

6. Absence of Popular NAS Apps and Virtualization

Compared to more established NAS solutions like QNAP or Synology, the UniFi UNAS Pro falls short when it comes to app availability. There’s no support for popular applications like Plex or Docker, which limits its utility for users who want to run media servers, manage smart home devices, or deploy containerized applications. This absence is particularly noticeable when compared to NAS solutions from other brands that have built extensive app ecosystems over many years. Additionally, the lack of virtualization support makes the UNAS Pro less appealing for businesses that need to run virtual machines or isolated environments for development and testing. While this might not matter to users looking for simple storage solutions, it’s a glaring omission for power users.

While the UniFi UNAS Pro covers the basics well, it lacks many of the advanced features that have become standard in more mature NAS systems. There’s no support for containerization, virtual environments, or advanced SaaS integrations like Google Workspace or Office 365. These high-end features are often essential for businesses with complex workflows or larger teams. The absence of these capabilities makes the UNAS Pro less competitive for users who need more than basic file storage and backups.

7. Limited OS Client Tools and File Syncing

Although the UNAS Pro offers a web interface and easy-to-use file sharing features, it lacks the more sophisticated client tools available on competing NAS platforms. For instance, Synology Drive and QNAP QSync offer robust client tools that allow users to sync files across multiple devices or manage their NAS more comprehensively from their desktop, without any need to engage with the system dashboard or the NAS GUI itself – with all file synchronization happening in the background whilst they only interact with their native OS file manager. By contrast, the UniFi UNAS Pro’s file syncing tools are fairly limited and although mapping via SMB and similar is possible, there is little to no live sync tools at launch, which could be frustrating for users looking for more advanced file management capabilities. I really think this is something that UniFi will remedy in time, but at least right now, this is absent to the same degree as their new NAS competitors.

Should You Buy the UniFi UNAS Pro NAS?

The UniFi UNAS Pro is a compelling entry into the NAS market, offering excellent value for money, ease of use, and seamless integration with the UniFi ecosystem. For users looking for a simple, reliable NAS solution that can handle basic storage tasks and backups, the UNAS Pro is a great option, particularly at its competitive price point of $499. However, the device’s limitations in hardware scalability, application support, and advanced features mean that it may not be the best choice for power users or businesses with more complex needs – at least at launch. If you’re already invested in UniFi’s ecosystem and only need a NAS for fundamental storage and backups, the UNAS Pro is a solid choice. But for users seeking greater flexibility, more advanced features, or the ability to scale their storage, other NAS systems from QNAP or Synology may be a better fit.

I feel like a bit of a broken record in this review, and I keep repeating the same two words in conjunction with the UniFi UNAS Pro—fundamentals and consistency! It’s pretty clear that UniFi has prioritized the need for this system to perfectly complement their existing UniFi ecosystem and make it a true part of their hardware portfolio. In doing so, it has resulted in them focusing considerably on the fundamental storage requirements of a NAS system and making sure that these are as good as they possibly can be out of the gate. To this end, I would say that UniFi has unquestionably succeeded. The cracks in the surface begin once you start comparing this system with other offerings in the market right now—which is inevitably what users are going to do and have been doing since the first indications of a UniFi NAS system were being rumored. It may seem tremendously unfair to compare the newly released UniFi NAS with solutions from vendors that have had more than 20 years of experience in this field, but for a business that wants to fully detach themselves from the cloud and wants true user-friendly but highly featured control of their network operations, comparison is inevitable! The UniFi UNAS Pro is an excellent choice for users seeking a budget-friendly, easy-to-use NAS solution with solid core features and strong integration into the UniFi ecosystem. However, for those needing more advanced capabilities or future-proof scalability, it may be worth exploring other options in the NAS market.

BUILD QUALITY - 10/10

HARDWARE - 7/10

PERFORMANCE - 7/10

PRICE - 9/10

VALUE - 8/10

8.2

PROS

Nails down the fundamentals of NAS Storage very well
Easy to use GUI and well suited in the UniFi Ecosystem/UX
Complete Offline Use is supported
Use of a UI account is NOT compulsory
Excellently deployed Snapshot Features
10GbE out-the-box
Open HDD Compatibility, but also 1st party options too
Backup and Restoration Options Nailed down perfectly
Very power efficient and CPU/, Memory utilization rarely high
Compact, Quite and well designed chassis
The LCD controls are completely \'different level\' compared to other brands in the market
Promised competitive pricing
FAST deployment (3-5mins tops)
Reactive Storage expandability and easy-to-understand storage failover options
Mobile app deployment is intuitive/fast
Feels stable, secure and reliable at all times
Performance is respectable (considering SATA Bay count and CPU) but also sustained performance is very good
Single screen dashboard is clear and intuitive
Ditto for the native file explorer

CONS

7 Bays is a bit unusual, plus feels like the existing UNVR with different firmware
Additional App installation (eg. \'Protect\') not currently supported. So no container support for 3rd party apps
Network Controls are limited
Works at it\'s best in an existing UniFi managed network, feels a little limited in \'standalone\'
Multiple storage pools not supported (nor is RAID 0)
Lack of Scheduled On/Off
Lack of redundant PSU
Only 1 10Gb port and 1x 1GbE, no USBs for expanded storage or an expansion

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UPDATE – The UniFi UNAS Pro NAS is now available and can be found HERE

In the realm of Network Attached Storage (NAS), QNAP has long been a dominant player, known for its extensive range of high-performance NAS solutions and rich software ecosystem. On the other hand, UniFi, a well-known brand for networking solutions under Ubiquiti, is a newcomer in the NAS space. With the recent launch of the UniFi UNAS Pro, UniFi is entering the highly competitive NAS market that has been dominated by companies like QNAP for decades. This article takes a close look at the NAS solutions offered by QNAP and UniFi, comparing their hardware, software, security, expandability, and overall value. The aim is to help users decide which NAS system best fits their needs—whether for home use, small business, or enterprise-level data management.

QNAP vs UniFi NAS – Price

When it comes to price, UniFi enters the market with aggressive pricing for its UNAS Pro NAS, while QNAP offers a wide range of models at various price points. The UniFi UNAS Pro is priced at $499, making it a competitive 7-bay rackmount NAS with built-in 10GbE networking. This is a very appealing price point, especially for small businesses or home offices looking to add a NAS to their network. It’s designed to provide a simple, integrated solution for users already invested in the UniFi ecosystem.

QNAP, on the other hand, has a vast portfolio of NAS solutions, ranging from entry-level home models to enterprise-grade systems. The QNAP TS-464, which is similarly priced at around $499, offers a 4-bay desktop NAS with a more powerful Intel Celeron quad-core processor and dual 2.5GbE ports. This model supports PCIe upgrades for additional 10GbE connectivity, providing flexibility in network performance as user needs grow.

QNAP’s rackmount models, such as the TS-832PXU, are more expensive, starting around $800, offering an ARM-based 8-bay NAS with dual 10GbE ports and more enterprise features.

While QNAP’s range offers more flexibility and higher-end options, UniFi’s UNAS Pro delivers a great entry-level NAS with robust networking features at a lower price point. For users who need a simple NAS solution integrated into their existing UniFi network, the UNAS Pro presents a very competitive option.

QNAP vs UniFi NAS – Hardware / Range / Value for Money

QNAP has established itself as a leader in NAS hardware, offering a wide variety of devices that cater to home users, SMBs, and enterprise environments. Their hardware is known for its flexibility and upgradeability, with options for PCIe expansion, SSD caching, and higher-performance processors. UniFi’s UNAS Pro, however, is positioned as an affordable, 7-bay rackmount NAS.

It comes with an ARM Cortex-A57 processor, 8GB DDR4 memory, and 10GbE networking, making it a solid choice for users who need simple storage and fast network access but don’t require extensive hardware expandability. Unfortunately, the RAM is non-upgradable, and there are no PCIe slots for future hardware expansion.

QNAP excels in hardware variety and expandability. The TS-464, for example, comes with an Intel Celeron quad-core processor, 4GB of RAM (expandable to 16GB), and a PCIe slot for adding features like 10GbE, NVMe SSDs, or additional storage controllers. Their rackmount systems, like the TS-832PXU, provide even more bays and include features like redundant power supplies, dual 10GbE ports, and scalable storage. Below is a comparison of key hardware features between the UniFi UNAS Pro and similar QNAP models:

While UniFi provides a solid and affordable 7-bay NAS with built-in 10GbE, QNAP offers more flexibility with hardware expansion and a broader range of options. For users who need scalable performance, QNAP’s offerings are better suited to handle growing data needs.

QNAP vs UniFi NAS – Software Presentation

The software user experience is a critical factor when comparing NAS systems. UniFi’s UNAS OS is simple and streamlined, focusing on tight integration with the broader UniFi ecosystem. It borrows much of its design from UniFi’s networking interface, offering users a text-heavy, analytical dashboard ideal for those familiar with UniFi’s network products.

QNAP’s QTS (and its ZFS-based variant, QuTS hero) provides a more graphical and feature-rich interface, similar to Synology’s DSM. QTS presents users with a desktop-like environment, with drag-and-drop functionality, customizable icons, and an app-driven design. The interface is user-friendly and highly customizable, making it easy for both novice users and IT professionals to navigate.

UniFi’s software is more minimalist, sticking to core NAS functions with an emphasis on system monitoring and performance analytics. While it works well for network administrators who prefer UniFi’s style, it lacks the richness of QNAP’s QTS, which includes a wide range of built-in applications and customization options.

QNAP’s QTS is the better option for users looking for a feature-rich, customizable software experience, while UniFi’s UNAS OS provides simplicity and ease of use for those already embedded in the UniFi ecosystem.

QNAP vs UniFi NAS – Security and Access

Both QNAP and UniFi offer strong security features, but their approaches differ based on their respective ecosystems.

QNAP QTS includes comprehensive security features such as two-factor authentication (2FA), SSL certificates, built-in firewall configuration, and advanced ransomware protection. QNAP also supports a variety of third-party security tools and includes IP blocking, VPN integration, and security event monitoring, making it a robust choice for businesses with stringent security needs.

UniFi’s security features are more network-centric, borrowing heavily from the UniFi ecosystem. The UNAS Pro integrates with UniFi’s enterprise-grade networking tools, providing features like IP tracking, network monitoring, and the ability to monitor devices across the entire UniFi infrastructure. However, it is more reliant on UniFi’s own tools and lacks the flexibility of QNAP’s system-level security options.

For businesses already using UniFi networking equipment, the seamless integration of security features across devices may be a major advantage. But QNAP’s more comprehensive NAS-specific security features give it the edge in environments that prioritize data protection at the device level.

QNAP vs UniFi NAS – Software Features

QNAP’s QTS is known for its extensive feature set, providing a wide array of applications for file management, backups, virtualization, and multimedia. QNAP’s built-in app store includes hundreds of apps, including popular third-party solutions like Plex for media streaming, Docker for containerized applications, and Virtualization Station for running virtual machines.

QNAP also excels in providing enterprise features like iSCSI management, snapshot support, hybrid cloud integration, and advanced RAID configurations. Their backup solutions, including Hybrid Backup Sync and Hyper Data Protector, are highly regarded for multi-platform backup support, ensuring data can be securely stored across different locations and devices.

In contrast, UniFi’s UNAS OS focuses on core NAS functions with tight integration into the UniFi ecosystem. While it provides essential file storage, backup scheduling, and snapshot capabilities, it lacks support for more advanced features like Docker or virtual machines.

The UNAS OS doesn’t have a dedicated app store, meaning users are limited to the built-in functions, which may not satisfy power users or businesses looking for extensive features. Whereas QNAP has had a number of years to fully expand their software portfolio.

Key Examples of QNAP’s Advanced Software Features:

• Plex: Media server integration for streaming movies, music, and photos to multiple devices.
• Docker: Support for containerized applications, allowing users to run isolated apps and services.
• Virtualization Station: Enables the creation and management of virtual machines on the NAS.
• QVR Pro / QVR Elite: Full-featured NVR solution for video monitoring and security.

To give you some more perspective (and somewhat damningly), her is the full list of modern NAS appliances and uses that you might consider the defacto full list of services that NAS solutions can/do provide in 2024/2025, and how QNAP and UniFi UNAS compare and contrast:

QNAP vs UniFi NAS – Hardware and Storage Expandability

When it comes to hardware and storage expandability, QNAP offers far more flexibility than UniFi. QNAP NAS systems often come with PCIe slots for expanding network connectivity or adding NVMe SSDs for caching. Models like the TS-464 and TS-832PXU support external expansion units, allowing users to add more drive bays as their storage needs grow.

UniFi’s UNAS Pro, on the other hand, is a more fixed solution. With 7 drive bays, it offers a solid starting point for SMBs or home users, but there is no option to add more storage beyond the built-in bays. The UNAS Pro also lacks PCIe slots, meaning users cannot upgrade to faster networking options or add SSD caching for improved performance.

For businesses that expect to scale their storage over time, QNAP’s expandability is a major advantage. Users can add external storage, upgrade to faster networking, or implement SSD caching to improve performance as their data needs increase.

Key Examples of QNAP’s Expandability:

• PCIe Slots: For adding 10GbE, 25GbE, 40GbE and 100GbE cards, SSD caching, or additional storage controllers that combine them BOTH!
• Expansion Units: Add-on units like the TL and TR Series allow users to easily increase storage capacity.
• NVMe SSD Support: Available on many models for high-speed caching, improving read and write speeds.

QNAP vs UniFi NAS – Verdict and Conclusion

Choosing between QNAP and UniFi NAS systems depends largely on your specific requirements and whether you’re looking for a versatile, expandable solution or a streamlined, network-centric device. QNAP is the go-to choice for users who need flexibility and advanced features, offering a comprehensive ecosystem of software solutions, virtualization, and scalability through PCIe slots, NVMe caching, and external storage expansion units. Its rich app store and high-end features like Docker, Virtualization Station, and support for complex storage configurations make it a strong contender for businesses, creative professionals, and power users who require robust performance and the ability to scale as their needs grow.

On the other hand, UniFi’s UNAS Pro is designed for simplicity and tight integration within the existing UniFi network infrastructure. With a focus on ease of use, basic NAS functions, and seamless deployment, it’s an appealing option for small businesses or home users already invested in the UniFi ecosystem. While it lacks the depth of features seen in QNAP, such as virtualization, multimedia management, and extensive software tools, UniFi’s UNAS Pro excels in providing network-level security, easy file management, and hassle-free backups, particularly for those who value remote access and centralized control over their network and NAS devices. Its built-in 10GbE networking capabilities also make it an affordable choice for users seeking faster connectivity without the need for additional expansions.

Ultimately, QNAP is ideal for users who prioritize feature-rich software, extensive hardware expandability, and the ability to run advanced applications. Its higher cost is justified by its robust capabilities and long-term flexibility. However, if your focus is on network integration, simplicity, and affordability, UniFi’s UNAS Pro offers a practical, budget-friendly solution that fits seamlessly into the broader UniFi environment. Both platforms offer distinct advantages, but the decision will come down to whether you need a powerful, scalable NAS or a simple, well-integrated storage system.

Feature	QNAP Pros	UniFi Pros	QNAP Cons	UniFi Cons
Software Features	Extensive app store, Docker, VM support	Seamless integration with UniFi ecosystem	Higher cost for advanced models	Limited software features
Hardware Expandability	PCIe slots, NVMe caching, external expansion	Compact design, built-in 10GbE	Expandable hardware can drive up costs	No SSD caching or PCIe slots
Multimedia Management	Plex, Video Station, and Photo Station	Simple file sharing with Drive	Removal of Video Station in some models	Lacks dedicated multimedia management
Backup Solutions	Hybrid Backup Sync, Hyper Data Protector	Basic cloud backups via Google Drive	Some apps feel dated compared to competitors	Lacks advanced backup features
Virtualization Support	Docker and Virtualization Station	Tight integration with UniFi Controller	Not all models support high-end VM needs	No Docker or virtualization support
Security Features	Comprehensive NAS-specific security tools	Strong network-level security integration	Advanced security might be overkill for small users	Fewer security options for the NAS itself
Storage Management	QTS/QuTS hybrid RAID, multiple storage pools	Simple and easy-to-use snapshot management	Can be more complex to set up advanced storage features	Fixed hardware, no expandability beyond 7 bays
Price Flexibility	Broad range of NAS models at different prices	Affordable NAS with solid networking	Higher initial cost for advanced models	No pricing flexibility with limited hardware options
Complexity	Powerful features but requires a steeper learning curve	Simple, basic setup for UniFi ecosystem	Can be more complex for less experienced users	Basic compared to competitors
Software Maturity	Mature software with a wide range of features	Simple, early-stage OS but integrated well	Some apps feel outdated compared to competitors	Early-stage OS with fewer features
NAS-Specific Security	Advanced security features for robust data protection	Strong network-level security integration	Might be too complex for smaller setups	Fewer NAS-specific security tools
Setup Complexity	Can be complex to set up advanced features	Easy to set up, integrates well with UniFi devices	Requires technical expertise for full feature implementation	Very basic setup and customization options
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This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below

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If you like this service, please consider supporting us. We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you.Anything you purchase on the day you click on our links will generate a small commission which isused to run the website. Here is a link for Amazon and B&H.You can also get me a Ko-fi or old school Paypal. Thanks!To find out more about how to support this advice service check HEREIf you need to fix or configure a NAS, check Fiver Have you thought about helping others with your knowledge? Find Instructions Here  

Or support us by using our affiliate links on Amazon UK and Amazon US

    

 

WE LOVE COFFEE

UPDATE – The UniFi UNAS Pro NAS is now available and can be found HERE

In the realm of Network Attached Storage (NAS), QNAP has long been a dominant player, known for its extensive range of high-performance NAS solutions and rich software ecosystem. On the other hand, UniFi, a well-known brand for networking solutions under Ubiquiti, is a newcomer in the NAS space. With the recent launch of the UniFi UNAS Pro, UniFi is entering the highly competitive NAS market that has been dominated by companies like QNAP for decades. This article takes a close look at the NAS solutions offered by QNAP and UniFi, comparing their hardware, software, security, expandability, and overall value. The aim is to help users decide which NAS system best fits their needs—whether for home use, small business, or enterprise-level data management.

QNAP vs UniFi NAS – Price

When it comes to price, UniFi enters the market with aggressive pricing for its UNAS Pro NAS, while QNAP offers a wide range of models at various price points. The UniFi UNAS Pro is priced at $499, making it a competitive 7-bay rackmount NAS with built-in 10GbE networking. This is a very appealing price point, especially for small businesses or home offices looking to add a NAS to their network. It’s designed to provide a simple, integrated solution for users already invested in the UniFi ecosystem.

QNAP, on the other hand, has a vast portfolio of NAS solutions, ranging from entry-level home models to enterprise-grade systems. The QNAP TS-464, which is similarly priced at around $499, offers a 4-bay desktop NAS with a more powerful Intel Celeron quad-core processor and dual 2.5GbE ports. This model supports PCIe upgrades for additional 10GbE connectivity, providing flexibility in network performance as user needs grow.

QNAP’s rackmount models, such as the TS-832PXU, are more expensive, starting around $800, offering an ARM-based 8-bay NAS with dual 10GbE ports and more enterprise features.

While QNAP’s range offers more flexibility and higher-end options, UniFi’s UNAS Pro delivers a great entry-level NAS with robust networking features at a lower price point. For users who need a simple NAS solution integrated into their existing UniFi network, the UNAS Pro presents a very competitive option.

QNAP vs UniFi NAS – Hardware / Range / Value for Money

QNAP has established itself as a leader in NAS hardware, offering a wide variety of devices that cater to home users, SMBs, and enterprise environments. Their hardware is known for its flexibility and upgradeability, with options for PCIe expansion, SSD caching, and higher-performance processors. UniFi’s UNAS Pro, however, is positioned as an affordable, 7-bay rackmount NAS.

It comes with an ARM Cortex-A57 processor, 8GB DDR4 memory, and 10GbE networking, making it a solid choice for users who need simple storage and fast network access but don’t require extensive hardware expandability. Unfortunately, the RAM is non-upgradable, and there are no PCIe slots for future hardware expansion.

QNAP excels in hardware variety and expandability. The TS-464, for example, comes with an Intel Celeron quad-core processor, 4GB of RAM (expandable to 16GB), and a PCIe slot for adding features like 10GbE, NVMe SSDs, or additional storage controllers. Their rackmount systems, like the TS-832PXU, provide even more bays and include features like redundant power supplies, dual 10GbE ports, and scalable storage. Below is a comparison of key hardware features between the UniFi UNAS Pro and similar QNAP models:

While UniFi provides a solid and affordable 7-bay NAS with built-in 10GbE, QNAP offers more flexibility with hardware expansion and a broader range of options. For users who need scalable performance, QNAP’s offerings are better suited to handle growing data needs.

QNAP vs UniFi NAS – Software Presentation

The software user experience is a critical factor when comparing NAS systems. UniFi’s UNAS OS is simple and streamlined, focusing on tight integration with the broader UniFi ecosystem. It borrows much of its design from UniFi’s networking interface, offering users a text-heavy, analytical dashboard ideal for those familiar with UniFi’s network products.

QNAP’s QTS (and its ZFS-based variant, QuTS hero) provides a more graphical and feature-rich interface, similar to Synology’s DSM. QTS presents users with a desktop-like environment, with drag-and-drop functionality, customizable icons, and an app-driven design. The interface is user-friendly and highly customizable, making it easy for both novice users and IT professionals to navigate.

UniFi’s software is more minimalist, sticking to core NAS functions with an emphasis on system monitoring and performance analytics. While it works well for network administrators who prefer UniFi’s style, it lacks the richness of QNAP’s QTS, which includes a wide range of built-in applications and customization options.

QNAP’s QTS is the better option for users looking for a feature-rich, customizable software experience, while UniFi’s UNAS OS provides simplicity and ease of use for those already embedded in the UniFi ecosystem.

QNAP vs UniFi NAS – Security and Access

Both QNAP and UniFi offer strong security features, but their approaches differ based on their respective ecosystems.

QNAP QTS includes comprehensive security features such as two-factor authentication (2FA), SSL certificates, built-in firewall configuration, and advanced ransomware protection. QNAP also supports a variety of third-party security tools and includes IP blocking, VPN integration, and security event monitoring, making it a robust choice for businesses with stringent security needs.

UniFi’s security features are more network-centric, borrowing heavily from the UniFi ecosystem. The UNAS Pro integrates with UniFi’s enterprise-grade networking tools, providing features like IP tracking, network monitoring, and the ability to monitor devices across the entire UniFi infrastructure. However, it is more reliant on UniFi’s own tools and lacks the flexibility of QNAP’s system-level security options.

For businesses already using UniFi networking equipment, the seamless integration of security features across devices may be a major advantage. But QNAP’s more comprehensive NAS-specific security features give it the edge in environments that prioritize data protection at the device level.

QNAP vs UniFi NAS – Software Features

QNAP’s QTS is known for its extensive feature set, providing a wide array of applications for file management, backups, virtualization, and multimedia. QNAP’s built-in app store includes hundreds of apps, including popular third-party solutions like Plex for media streaming, Docker for containerized applications, and Virtualization Station for running virtual machines.

QNAP also excels in providing enterprise features like iSCSI management, snapshot support, hybrid cloud integration, and advanced RAID configurations. Their backup solutions, including Hybrid Backup Sync and Hyper Data Protector, are highly regarded for multi-platform backup support, ensuring data can be securely stored across different locations and devices.

In contrast, UniFi’s UNAS OS focuses on core NAS functions with tight integration into the UniFi ecosystem. While it provides essential file storage, backup scheduling, and snapshot capabilities, it lacks support for more advanced features like Docker or virtual machines.

The UNAS OS doesn’t have a dedicated app store, meaning users are limited to the built-in functions, which may not satisfy power users or businesses looking for extensive features. Whereas QNAP has had a number of years to fully expand their software portfolio.

Key Examples of QNAP’s Advanced Software Features:

• Plex: Media server integration for streaming movies, music, and photos to multiple devices.
• Docker: Support for containerized applications, allowing users to run isolated apps and services.
• Virtualization Station: Enables the creation and management of virtual machines on the NAS.
• QVR Pro / QVR Elite: Full-featured NVR solution for video monitoring and security.

To give you some more perspective (and somewhat damningly), her is the full list of modern NAS appliances and uses that you might consider the defacto full list of services that NAS solutions can/do provide in 2024/2025, and how QNAP and UniFi UNAS compare and contrast:

QNAP vs UniFi NAS – Hardware and Storage Expandability

When it comes to hardware and storage expandability, QNAP offers far more flexibility than UniFi. QNAP NAS systems often come with PCIe slots for expanding network connectivity or adding NVMe SSDs for caching. Models like the TS-464 and TS-832PXU support external expansion units, allowing users to add more drive bays as their storage needs grow.

UniFi’s UNAS Pro, on the other hand, is a more fixed solution. With 7 drive bays, it offers a solid starting point for SMBs or home users, but there is no option to add more storage beyond the built-in bays. The UNAS Pro also lacks PCIe slots, meaning users cannot upgrade to faster networking options or add SSD caching for improved performance.

For businesses that expect to scale their storage over time, QNAP’s expandability is a major advantage. Users can add external storage, upgrade to faster networking, or implement SSD caching to improve performance as their data needs increase.

Key Examples of QNAP’s Expandability:

• PCIe Slots: For adding 10GbE, 25GbE, 40GbE and 100GbE cards, SSD caching, or additional storage controllers that combine them BOTH!
• Expansion Units: Add-on units like the TL and TR Series allow users to easily increase storage capacity.
• NVMe SSD Support: Available on many models for high-speed caching, improving read and write speeds.

QNAP vs UniFi NAS – Verdict and Conclusion

Choosing between QNAP and UniFi NAS systems depends largely on your specific requirements and whether you’re looking for a versatile, expandable solution or a streamlined, network-centric device. QNAP is the go-to choice for users who need flexibility and advanced features, offering a comprehensive ecosystem of software solutions, virtualization, and scalability through PCIe slots, NVMe caching, and external storage expansion units. Its rich app store and high-end features like Docker, Virtualization Station, and support for complex storage configurations make it a strong contender for businesses, creative professionals, and power users who require robust performance and the ability to scale as their needs grow.

On the other hand, UniFi’s UNAS Pro is designed for simplicity and tight integration within the existing UniFi network infrastructure. With a focus on ease of use, basic NAS functions, and seamless deployment, it’s an appealing option for small businesses or home users already invested in the UniFi ecosystem. While it lacks the depth of features seen in QNAP, such as virtualization, multimedia management, and extensive software tools, UniFi’s UNAS Pro excels in providing network-level security, easy file management, and hassle-free backups, particularly for those who value remote access and centralized control over their network and NAS devices. Its built-in 10GbE networking capabilities also make it an affordable choice for users seeking faster connectivity without the need for additional expansions.

Ultimately, QNAP is ideal for users who prioritize feature-rich software, extensive hardware expandability, and the ability to run advanced applications. Its higher cost is justified by its robust capabilities and long-term flexibility. However, if your focus is on network integration, simplicity, and affordability, UniFi’s UNAS Pro offers a practical, budget-friendly solution that fits seamlessly into the broader UniFi environment. Both platforms offer distinct advantages, but the decision will come down to whether you need a powerful, scalable NAS or a simple, well-integrated storage system.

Feature	QNAP Pros	UniFi Pros	QNAP Cons	UniFi Cons
Software Features	Extensive app store, Docker, VM support	Seamless integration with UniFi ecosystem	Higher cost for advanced models	Limited software features
Hardware Expandability	PCIe slots, NVMe caching, external expansion	Compact design, built-in 10GbE	Expandable hardware can drive up costs	No SSD caching or PCIe slots
Multimedia Management	Plex, Video Station, and Photo Station	Simple file sharing with Drive	Removal of Video Station in some models	Lacks dedicated multimedia management
Backup Solutions	Hybrid Backup Sync, Hyper Data Protector	Basic cloud backups via Google Drive	Some apps feel dated compared to competitors	Lacks advanced backup features
Virtualization Support	Docker and Virtualization Station	Tight integration with UniFi Controller	Not all models support high-end VM needs	No Docker or virtualization support
Security Features	Comprehensive NAS-specific security tools	Strong network-level security integration	Advanced security might be overkill for small users	Fewer security options for the NAS itself
Storage Management	QTS/QuTS hybrid RAID, multiple storage pools	Simple and easy-to-use snapshot management	Can be more complex to set up advanced storage features	Fixed hardware, no expandability beyond 7 bays
Price Flexibility	Broad range of NAS models at different prices	Affordable NAS with solid networking	Higher initial cost for advanced models	No pricing flexibility with limited hardware options
Complexity	Powerful features but requires a steeper learning curve	Simple, basic setup for UniFi ecosystem	Can be more complex for less experienced users	Basic compared to competitors
Software Maturity	Mature software with a wide range of features	Simple, early-stage OS but integrated well	Some apps feel outdated compared to competitors	Early-stage OS with fewer features
NAS-Specific Security	Advanced security features for robust data protection	Strong network-level security integration	Might be too complex for smaller setups	Fewer NAS-specific security tools
Setup Complexity	Can be complex to set up advanced features	Easy to set up, integrates well with UniFi devices	Requires technical expertise for full feature implementation	Very basic setup and customization options
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UPDATE – The UniFi UNAS Pro NAS is now available and can be found HERE

The UniFi UNAS Pro is Ubiquiti’s first major leap into the NAS (Network Attached Storage) market, building on the success of their networking hardware and ecosystem. This rackmount NAS aims to provide a cost-effective, streamlined option, especially for those who are already invested in the UniFi product ecosystem. But is this device the right choice for your storage needs? In this detailed review, we’ll explore the pros and cons of the UniFi UNAS Pro to help you decide.

Pros of the UniFi UNAS Pro NAS

1. Competitive Pricing

One of the most remarkable selling points of the UniFi UNAS Pro is its price. Retailing at $499, the UNAS Pro offers a 7-bay rackmount NAS, which is significantly more affordable than many competing NAS devices with similar hardware capabilities. For this price, you get a quad-core ARM Cortex-A57 processor, 8GB of DDR4 memory, and a built-in 10GbE networking port alongside a 1GbE port, without the need for additional licenses. In comparison, similar rackmount NAS devices from brands like Synology and QNAP are typically priced closer to $800 or even $1,000. For example, a comparable system like the QNAP TS-832PX often costs around $900 but comes with similar performance in terms of storage and connectivity options. The value proposition is undeniable, especially when you factor in that UniFi’s NAS software comes with no extra costs for features like snapshot management or backups. For small businesses or home users looking for high-capacity storage at a low price, the UniFi UNAS Pro is a solid choice.

2. Ease of Use

Ubiquiti has a long-standing reputation for designing user-friendly products, and the UNAS Pro is no exception. The NAS system comes with an intuitive user interface that’s reminiscent of UniFi’s networking equipment management software, making it easy for existing UniFi users to get up and running quickly. The interface, whether accessed via the web or through UniFi’s mobile app, offers a clean, straightforward experience.

The mobile app, which supports both Bluetooth and Wi-Fi connectivity, allows you to monitor and manage the NAS on the go. This functionality is particularly useful for small businesses where IT support might not always be readily available. Additionally, the built-in LCD panel on the front of the device allows for on-the-spot diagnostics and control without needing to access the web interface, offering a more hands-on approach to managing your NAS.

3. Offline Setup Capability

One standout feature of the UniFi UNAS Pro is its ability to be set up and managed offline. Many NAS systems require users to create an online account to access core features or manage the device, but with the UNAS Pro, you can set up local credentials and manage the device without ever needing to connect to the cloud. This means you can retain complete control over your data and avoid sharing anything with external services, which is an attractive option for users who prioritize privacy. Though you will miss out on certain remote access features without a UniFi cloud account, this offline setup capability is ideal for environments where internet access may be unreliable or for users who prefer to keep their storage network air-gapped from the wider web.

Keep in mind however that setting the device up without a UI.com / UniFi account will limit some of the remote access and additional security verification features of the UNAS Pro.

4. Modular Updates

UniFi has implemented a modular update system that makes software maintenance more flexible and customizable. Rather than requiring full system reboots or blanket updates that affect every part of the NAS at once, the UNAS Pro allows users to schedule and manage individual updates for the NAS OS and each of its applications. You can select between stable updates or more cutting-edge early access updates for those who prefer to stay on the forefront of new features. This update system ensures that you can keep critical parts of your system updated while minimizing disruptions to services. For example, you might set security updates to apply immediately while delaying other updates until a convenient time. For a NAS that’s designed to run continuously, this granular control is a valuable feature.

5. Solid Core Features

For its first foray into the NAS market, UniFi has done an excellent job at providing all the core features users expect from a modern NAS. The UNAS Pro excels in basic NAS functionality, such as file storage, folder creation, and permission management. Its a very straight forward system to understand and use, as well as a very responsive GUI (especially for the internal hardware it has being so modest). Whether backing up to another NAS or a cloud service, browsing files/folders on the fly, managing active shares quickly – the process is straightforward and reliable.

RAID support is available out of the box, allowing users to configure their drives for performance, redundancy, or a balance of both. While the hardware might not be top-tier, UniFi has ensured that its software nails down the fundamentals, providing reliable performance for small businesses and home users.

6. 10GbE Connectivity

At this price point, the inclusion of a 10GbE networking port is a significant advantage. Many NAS devices in this price range only include 1GbE or, at best, 2.5GbE networking. The 10GbE port on the UniFi UNAS Pro enables much faster data transfer rates, particularly for users dealing with large file transfers such as video production teams, graphic designers, or those needing to back up multiple systems simultaneously. For small businesses that need faster network throughput without breaking the bank, the UNAS Pro is an excellent option.

7. Seamless UniFi Ecosystem Integration

The UniFi UNAS Pro integrates seamlessly with the broader UniFi product ecosystem. If you’re already using UniFi routers, switches, or access points, the UNAS Pro can be managed alongside these devices through the same UniFi controller interface.

This makes it easy to monitor and manage all your network infrastructure from a single dashboard. For businesses already invested in UniFi, this integration adds significant value and simplifies network management.

8. Very Easy Snapshot and Backup Management

The UNAS Pro’s snapshot management is another highlight. It allows for easy setup and quick recovery of snapshots, making it a powerful tool for backing up and restoring data.

Whether you’re scheduling automatic snapshots or manually backing up your most important files, the system is responsive and reliable. Data can also be backed up to a cloud service like Google Drive, adding flexibility to your data management strategy.

Cons of the UniFi UNAS Pro NAS

1. Modest Hardware Specifications

Despite its many strengths, the UniFi UNAS Pro’s hardware can feel somewhat underwhelming, especially for more demanding users. The device is powered by a quad-core ARM Cortex-A57 processor, which is capable but not nearly as powerful as the Intel or AMD x86 processors found in higher-end NAS devices.

Specification	Details
Brand	UniFi (from Ubiquiti)
Model	UniFi UNAS Professional Rackmount NAS
Dimensions	442.4 x 325 x 43.7 mm (17.4 x 12.8 x 1.7 inches)
Weight	Without Rackmount Brackets: 5.11 kg (11.27 lb)
	With Rackmount Brackets: 5.20 kg (11.46 lb)
Enclosure Characteristics	SGCC Steel
Processor	Quad-Core ARM Cortex-A57 at 1.7 GHz
System Memory	8GB DDR4
On-Board Flash Storage	SPI NOR 32 MB, USB Flash 8 GB
Power Supply	200W Lipet Internal
Max. Power Consumption	160W
Max. Power Budget for Drives	135W
Power Method	(1) Universal AC Input
	(1) RPS DC Input
Power Supply	100-240VAC, 50/60 Hz, 2A
Networking Interfaces	(1) 10/100/1000 Mbps RJ45 Ethernet
	(1) 1/10 Gbps SFP+ Ethernet
Management Interface	Ethernet In-Band Management
ESD/EMP Protection	Air: ±12kV, Contact: ±8kV
Operating Temperature	-5 to 40° C (23 to 104° F)
Operating Humidity	5 – 95% Non-condensing
LED Indicators	System: (1) Power, Blue/White

While the ARM processor is energy-efficient and suitable for basic tasks like file storage, it lacks the muscle required for more demanding workloads like virtualization, media transcoding, or running complex applications.

For users who need to perform CPU-intensive tasks or run multiple concurrent operations, the ARM architecture could be a limiting factor. Although it’s understandable that UniFi opted for ARM to keep costs down, this choice might alienate users looking for a high-performance solution.

2. Limited Expandability

One of the most significant downsides of the UniFi UNAS Pro is its lack of expandability. While the 7-bay design offers substantial storage out of the box, there are no options for expanding the system beyond that. The device lacks PCIe slots for adding features like SSD caching, additional networking interfaces, or other hardware upgrades. Additionally, the 8GB of DDR4 RAM is non-upgradable, which means users are stuck with the default memory capacity—limiting the NAS’s potential to handle more intensive applications or larger numbers of users.

This lack of scalability could be a dealbreaker for businesses or IT professionals who expect their storage needs to grow over time and want a system that can grow with them.

3. Single Storage Pool

Unlike more advanced NAS systems that allow users to create multiple storage pools, the UniFi UNAS Pro is limited to a single storage pool. This limitation could be problematic for users who want to segregate different types of data or use different storage media, such as SSDs for high-speed access and HDDs for bulk storage. While the system does allow for RAID configurations, the lack of flexibility in storage pool management could be a downside for more advanced users who need granular control over their storage environments.

4. No Redundant Power Supply

For businesses that require constant uptime, the lack of a redundant power supply on the UniFi UNAS Pro is a significant shortcoming. While the device does support an external uninterruptible power supply (UPS), it lacks the built-in redundancy that is common in many higher-end NAS systems. Redundant power supplies are critical in ensuring that hardware failures don’t lead to extended downtime. Without this feature, the UNAS Pro may not be suitable for mission-critical environments where uptime is a priority.

5. Lack of UniFi Protect Support

A surprising omission in the UniFi UNAS Pro is its lack of support for UniFi Protect, UniFi’s popular video surveillance platform. UniFi Protect is available on other UniFi hardware such as the Dream Machine and UNVR systems, but it cannot be installed on the UNAS Pro. This is a missed opportunity, especially for users who might want to centralize their storage and surveillance needs on a single device. While future software updates may address this, the current lack of Protect support limits the device’s versatility, particularly for small businesses or homeowners looking to consolidate network and surveillance management.

6. Absence of Popular NAS Apps and Virtualization

Compared to more established NAS solutions like QNAP or Synology, the UniFi UNAS Pro falls short when it comes to app availability. There’s no support for popular applications like Plex or Docker, which limits its utility for users who want to run media servers, manage smart home devices, or deploy containerized applications. This absence is particularly noticeable when compared to NAS solutions from other brands that have built extensive app ecosystems over many years. Additionally, the lack of virtualization support makes the UNAS Pro less appealing for businesses that need to run virtual machines or isolated environments for development and testing. While this might not matter to users looking for simple storage solutions, it’s a glaring omission for power users.

While the UniFi UNAS Pro covers the basics well, it lacks many of the advanced features that have become standard in more mature NAS systems. There’s no support for containerization, virtual environments, or advanced SaaS integrations like Google Workspace or Office 365. These high-end features are often essential for businesses with complex workflows or larger teams. The absence of these capabilities makes the UNAS Pro less competitive for users who need more than basic file storage and backups.

7. Limited OS Client Tools and File Syncing

Although the UNAS Pro offers a web interface and easy-to-use file sharing features, it lacks the more sophisticated client tools available on competing NAS platforms. For instance, Synology Drive and QNAP QSync offer robust client tools that allow users to sync files across multiple devices or manage their NAS more comprehensively from their desktop, without any need to engage with the system dashboard or the NAS GUI itself – with all file synchronization happening in the background whilst they only interact with their native OS file manager. By contrast, the UniFi UNAS Pro’s file syncing tools are fairly limited and although mapping via SMB and similar is possible, there is little to no live sync tools at launch, which could be frustrating for users looking for more advanced file management capabilities. I really think this is something that UniFi will remedy in time, but at least right now, this is absent to the same degree as their new NAS competitors.

Should You Buy the UniFi UNAS Pro NAS?

The UniFi UNAS Pro is a compelling entry into the NAS market, offering excellent value for money, ease of use, and seamless integration with the UniFi ecosystem. For users looking for a simple, reliable NAS solution that can handle basic storage tasks and backups, the UNAS Pro is a great option, particularly at its competitive price point of $499. However, the device’s limitations in hardware scalability, application support, and advanced features mean that it may not be the best choice for power users or businesses with more complex needs – at least at launch. If you’re already invested in UniFi’s ecosystem and only need a NAS for fundamental storage and backups, the UNAS Pro is a solid choice. But for users seeking greater flexibility, more advanced features, or the ability to scale their storage, other NAS systems from QNAP or Synology may be a better fit.

I feel like a bit of a broken record in this review, and I keep repeating the same two words in conjunction with the UniFi UNAS Pro—fundamentals and consistency! It’s pretty clear that UniFi has prioritized the need for this system to perfectly complement their existing UniFi ecosystem and make it a true part of their hardware portfolio. In doing so, it has resulted in them focusing considerably on the fundamental storage requirements of a NAS system and making sure that these are as good as they possibly can be out of the gate. To this end, I would say that UniFi has unquestionably succeeded. The cracks in the surface begin once you start comparing this system with other offerings in the market right now—which is inevitably what users are going to do and have been doing since the first indications of a UniFi NAS system were being rumored. It may seem tremendously unfair to compare the newly released UniFi NAS with solutions from vendors that have had more than 20 years of experience in this field, but for a business that wants to fully detach themselves from the cloud and wants true user-friendly but highly featured control of their network operations, comparison is inevitable! The UniFi UNAS Pro is an excellent choice for users seeking a budget-friendly, easy-to-use NAS solution with solid core features and strong integration into the UniFi ecosystem. However, for those needing more advanced capabilities or future-proof scalability, it may be worth exploring other options in the NAS market.

BUILD QUALITY - 10/10

HARDWARE - 7/10

PERFORMANCE - 7/10

PRICE - 9/10

VALUE - 8/10

8.2

PROS

Nails down the fundamentals of NAS Storage very well
Easy to use GUI and well suited in the UniFi Ecosystem/UX
Complete Offline Use is supported
Use of a UI account is NOT compulsory
Excellently deployed Snapshot Features
10GbE out-the-box
Open HDD Compatibility, but also 1st party options too
Backup and Restoration Options Nailed down perfectly
Very power efficient and CPU/, Memory utilization rarely high
Compact, Quite and well designed chassis
The LCD controls are completely \'different level\' compared to other brands in the market
Promised competitive pricing
FAST deployment (3-5mins tops)
Reactive Storage expandability and easy-to-understand storage failover options
Mobile app deployment is intuitive/fast
Feels stable, secure and reliable at all times
Performance is respectable (considering SATA Bay count and CPU) but also sustained performance is very good
Single screen dashboard is clear and intuitive
Ditto for the native file explorer

CONS

7 Bays is a bit unusual, plus feels like the existing UNVR with different firmware
Additional App installation (eg. \'Protect\') not currently supported. So no container support for 3rd party apps
Network Controls are limited
Works at it\'s best in an existing UniFi managed network, feels a little limited in \'standalone\'
Multiple storage pools not supported (nor is RAID 0)
Lack of Scheduled On/Off
Lack of redundant PSU
Only 1 10Gb port and 1x 1GbE, no USBs for expanded storage or an expansion

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If you like this service, please consider supporting us. We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you.Anything you purchase on the day you click on our links will generate a small commission which isused to run the website. Here is a link for Amazon and B&H.You can also get me a Ko-fi or old school Paypal. Thanks!To find out more about how to support this advice service check HEREIf you need to fix or configure a NAS, check Fiver Have you thought about helping others with your knowledge? Find Instructions Here  

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WE LOVE COFFEE

As someone who has long relied on Network Attached Storage (NAS) devices for both personal and professional use, I’ve come to appreciate the convenience and functionality they offer. These devices provide a centralized and easily accessible repository for my important data, making them indispensable tools in my digital life. However, with this convenience comes a significant risk: the ever-present threat of cyberattacks. Over the past 15 years, we’ve seen numerous high-profile security incidents targeting NAS devices, underscoring the vulnerabilities inherent in these systems.

In this article, I want to take a closer look at some of the most significant security breaches that have impacted NAS devices from major brands like QNAP, Synology, Asustor, Terramaster, Western Digital, Netgear, and Buffalo. I’ll delve into each incident, exploring the specific vulnerabilities that were exploited, the methods used by attackers, and the devastating impacts on users and organizations. To make this information more accessible, I’ll provide user-friendly explanations that demystify the technical details, helping even those without a technical background understand how these attacks were carried out. Beyond recounting these incidents, I aim to identify commonalities among the attacks, highlighting recurring themes and valuable lessons we can all learn from. Finally, I’ll offer comprehensive recommendations on settings, setup options, and security measures that we can implement to protect our NAS devices from similar threats. By understanding these past incidents and adopting proactive security measures, we can better safeguard our valuable data and ensure the integrity of our NAS systems against future cyber threats.

Which NAS Security Settings Should You Focus On (TL;DR)?

Enhance your NAS device’s security by keeping firmware updated, using strong passwords, enabling multi-factor authentication, disabling unnecessary services, and using VPNs. Implement firewalls, IP access control, and regularly monitor logs. Ensure backups, use antivirus software, encrypt connections, set user permissions, and disable default admin accounts. Employ auto block for failed logins, utilize security scanning apps, limit client access with tools like Tailscale, disable SSH when not in use, and disable unused network protocols.

By implementing these suggested security measures, you can greatly enhance the protection of your NAS device against various cyber threats.

1. QNAP NAS Devices and QLocker Ransomware (2021)

• Vulnerability: Exploited the SQL injection vulnerability in QNAP Photo Station.
• CVE: CVE-2020-36195
• Vulnerability Explained: A SQL injection vulnerability occurs when an attacker can insert or “inject” malicious SQL code into a query through an input field or parameter. In the case of QNAP’s Photo Station, the application didn’t properly sanitize user inputs, allowing attackers to manipulate database queries. This manipulation gave attackers unauthorized access to the NAS system. They used this access to execute commands that should have been restricted, effectively bypassing normal authentication controls. This type of vulnerability is particularly dangerous because it can provide attackers with full control over the database and, by extension, potentially the entire system.
• Exploitation: Attackers exploited a SQL injection vulnerability in the Photo Station app to gain unauthorized access and used 7-Zip to encrypt files.
• User-Friendly Explanation: Imagine you have a house with a poorly designed lock on one of the windows (the Photo Station app). The attackers found this weak spot and used a special tool (SQL injection) to open the window and sneak inside. Once inside, they didn’t steal anything right away. Instead, they put all your valuable items into strong, locked boxes (using 7-Zip to encrypt the files) and took the keys with them. Now, you can’t access any of your valuables unless you pay them to get the keys back (paying the ransom). They demanded the payment in Bitcoin, which is like asking for payment in an untraceable form of digital cash.
• Brand Impacted: QNAP
• Impact: Thousands of QNAP NAS devices were affected, with users unable to access their files unless they paid the ransom in Bitcoin. Reports indicate that over 1,000 devices were infected within the first few days of the attack. The total financial impact on users was significant, as the ransom demands ranged from $200 to $1,200 per device. The attack caused widespread disruption, with many users losing access to critical data.
• Resolution: QNAP released security updates to patch the vulnerabilities and provided instructions for mitigating the attack.
• Link: QNAP Security Advisory
• Link: Official QNAP Response and Suggestions for Mitigation

2. Synology NAS Devices and SynoLocker Ransomware (2014)

• Vulnerability: Targeted vulnerabilities in DSM software, particularly outdated firmware and weak passwords.
• CVE: Not specified.
• Vulnerability Explained: The vulnerabilities in Synology’s DiskStation Manager (DSM) software were primarily due to outdated firmware and weak passwords. Outdated firmware often contains known security flaws that have been patched in later versions, but if not updated, these flaws remain exploitable. Weak passwords are easily guessed or cracked using brute-force attacks, where attackers systematically try all possible password combinations until the correct one is found. These vulnerabilities made it relatively easy for attackers to gain unauthorized access to Synology NAS devices, especially those that were not properly secured.
• Exploitation: Attackers used brute-force methods and exploited known vulnerabilities in outdated DSM software to encrypt files and demand ransom.
• User-Friendly Explanation: Think of your NAS as a safe in your home. The attackers used two main strategies to break in. First, they used brute-force attacks, which is like trying millions of different combinations on the safe’s lock (password) until it opens. Second, they exploited known vulnerabilities in the DSM software, similar to using a master key that fits because of a flaw in the safe’s design (old software bugs). Once they got in, they didn’t steal anything outright. Instead, they locked everything inside the safe with their own lock and told you that you need to pay them (ransom) to get the new combination to open it.
• Brand Impacted: Synology
• Impact: Thousands of Synology NAS devices were encrypted, causing significant disruption and data loss. The attack highlighted the importance of updating firmware and using strong, unique passwords. Users reported substantial financial losses and operational downtime, with ransom demands typically around $350 to $400 in Bitcoin. This attack prompted many users to reevaluate their security practices and invest in better protection measures.
• Resolution: Synology released security updates and tools to help users check their systems and advised on strengthening security settings.
• Link: Synology Security Advisory
• Link: Official Synology Response and Suggestions for Mitigation

3. QNAP, Asustor, and Terramaster NAS Devices and DeadBolt Ransomware (2022)

• Vulnerability: Targeted unspecified vulnerabilities in NAS firmware.
• CVE: Not specified.
• Vulnerability Explained: The exact vulnerabilities exploited by DeadBolt ransomware were not publicly disclosed, but they likely involved flaws in the NAS firmware or application software that allowed unauthorized access. Such vulnerabilities can include weak authentication mechanisms, unpatched software bugs, or misconfigurations that leave the system exposed to external attacks. These types of vulnerabilities can be exploited to gain administrative access, allowing attackers to execute arbitrary commands, including deploying ransomware.
• Exploitation: Attackers exploited vulnerabilities in the NAS firmware to gain unauthorized access and encrypt users’ files.
• User-Friendly Explanation: Picture your NAS as a highly secure filing cabinet. The attackers discovered secret weaknesses (unspecified vulnerabilities) in the cabinet’s lock system that weren’t known to the public. They exploited these weaknesses to sneak into the cabinet. Once inside, they didn’t take the documents but instead locked them in new folders with padlocks and took the keys with them. Now, if you want to access your documents, you need to pay the attackers to get the keys to these new padlocks. The ransom was typically requested in Bitcoin, a form of digital currency that is hard to trace.
• Brands Impacted: QNAP, Asustor, Terramaster
• Impact: Significant number of NAS users across these brands found their files encrypted and were unable to access them without paying the ransom. The DeadBolt ransomware was particularly widespread, affecting thousands of devices globally. Reports indicated that over 3,600 QNAP devices alone were compromised. The financial impact was substantial, with ransom demands often exceeding $1,000 per device. This attack caused major disruptions for both personal and business users, highlighting the critical need for robust security measures and regular updates.
• Resolution: QNAP, Asustor, and Terramaster released firmware updates and provided steps for users to secure their devices. They also advised users to disconnect their NAS from the internet when not in use and to implement strong security practices.
• Links: Our Article on ‘Are NAS Drives Safe?‘ which covers each incident in more detail + video links

4. WD My Book Live Devices Wiped by Exploit (2021)

• Vulnerability: Remote command execution vulnerability in My Book Live firmware.
• CVE: CVE-2018-18472
• Vulnerability Explained: Remote command execution vulnerabilities allow attackers to run arbitrary commands on a device from a remote location. This specific vulnerability (CVE-2018-18472) was due to a flaw in the My Book Live firmware that allowed unauthorized users to send commands to the device over the internet. These commands could be used to perform actions such as factory resetting the device, deleting all stored data. Such vulnerabilities are critical because they provide full control over the device to the attacker without requiring physical access.
• Exploitation: Attackers exploited the vulnerability to perform remote factory resets, wiping data from the devices.
• User-Friendly Explanation: Imagine your NAS is like a digital storage box that holds all your important files. The attackers found an old flaw (CVE-2018-18472) that allowed them to send a command from far away (remote command execution) telling the box to reset itself to the way it was when it was brand new. This reset deleted all the data stored inside, similar to wiping everything off a computer when you restore it to factory settings. Because of this command, all your files were erased, causing significant distress and data loss.
• Brand Impacted: Western Digital
• Impact: Thousands of users reported complete data loss, causing significant distress. The attack was widespread, affecting users globally. Estimates suggest that tens of thousands of devices were potentially vulnerable, with a significant portion being affected. The total impact included not only the loss of personal and business data but also the trust in the security of Western Digital products.
• Resolution: Western Digital advised users to disconnect devices from the internet and offered data recovery services and discounts on newer products.
• Link: Western Digital Advisory

5. QNAP NAS Devices and eCh0raix Ransomware (2019)

• Vulnerability: Exploited weak passwords and vulnerabilities in QNAP firmware.
• CVE: CVE-2019-7192, CVE-2019-7193
• Vulnerability Explained: The eCh0raix ransomware exploited two primary vulnerabilities in QNAP devices: weak passwords and specific software flaws. CVE-2019-7192 and CVE-2019-7193 were vulnerabilities that allowed attackers to bypass authentication and gain administrative access to the NAS. Weak passwords compounded the issue by making it easier for attackers to perform brute-force attacks, systematically guessing passwords until they found the correct one. Once inside, the attackers could deploy ransomware to encrypt files.
• Exploitation: The ransomware used brute-force attacks and exploited known firmware vulnerabilities to encrypt files and demand ransom.
• User-Friendly Explanation: Imagine your NAS as a secure vault. The attackers used two main methods to get in. First, they used brute-force attacks, which is like trying every possible combination to guess the password of your vault (weak passwords). Second, they took advantage of known software bugs (CVE-2019-7192 and CVE-2019-7193) that had not been fixed, similar to using a skeleton key that works because of a design flaw. Once inside, they locked all your files with their own locks and demanded money (ransom) to provide the keys to unlock them.
• Brand Impacted: QNAP
• Impact: Many QNAP NAS users found their files encrypted, leading to operational downtime and data accessibility issues. The attack impacted thousands of users worldwide, with ransom demands typically around $600 to $1,000 in Bitcoin. The financial burden on users and businesses was significant, as many had to pay the ransom or face permanent data loss. The attack highlighted the need for better password practices and timely software updates.
• Resolution: QNAP released firmware updates, advised on using strong passwords, enabling two-factor authentication, and updating systems.
• Link: QNAP Security Advisory

6. Synology NAS Devices and Bitcoin Miner Malware

• Vulnerability: Exploited outdated DSM software.
• CVE: CVE-2013-6955
• Vulnerability Explained: The vulnerability in Synology’s DSM software (CVE-2013-6955) allowed attackers to gain unauthorized access to the NAS devices. This specific flaw was related to inadequate input validation, which let attackers run arbitrary commands on the device. The attackers exploited this to install cryptocurrency mining software, which used the device’s resources to mine Bitcoin. This kind of malware doesn’t steal data but hijacks the system’s processing power, leading to reduced performance and potential hardware damage due to overheating.
• Exploitation: Attackers installed cryptocurrency mining malware on devices, utilizing system resources for Bitcoin mining.
• User-Friendly Explanation: Think of your NAS as a computer that runs software to manage files. The attackers found an old software bug (CVE-2013-6955) that let them sneak in and install a program that forces your NAS to work extra hard, like making a computer solve complex puzzles to create digital coins called Bitcoins. This process uses a lot of the NAS’s processing power, making it slow and possibly causing it to overheat, similar to how a computer might slow down and get hot if it’s running too many programs at once.
• Brand Impacted: Synology
• Impact: Reduced performance, potential overheating, and increased electricity costs for users. The attack affected thousands of Synology devices globally. Users reported significant drops in performance, and some devices even experienced hardware failures due to the increased load and heat. The financial impact included increased electricity bills and costs associated with hardware repair or replacement.
• Resolution: Synology released updates to patch vulnerabilities, remove malware, and advised on regular updates and security monitoring.
• Link: Synology Official Post and eTeknix Article

7. WD My Cloud Security Incident (2023)

• Vulnerability: Unauthorized access to Western Digital in-house servers.
• CVE: Not specified.
• Vulnerability Explained: The security incident involved an unauthorized infiltration of Western Digital’s in-house servers, which managed WD My Cloud devices. Attackers exploited a vulnerability within the server infrastructure, leading to a breach that compromised sensitive data and potentially manipulated device functions. This vulnerability was linked to insufficient security protocols and inadequate monitoring, allowing attackers to access and control server operations without authorization.
• Exploitation: Attackers infiltrated Western Digital’s servers, compromising sensitive data and potentially affecting the functionality and security of WD My Cloud devices.
• User-Friendly Explanation: Imagine the WD My Cloud as a secure vault where you keep your important files. The attackers found a way to break into the main control system of this vault (Western Digital’s servers). Once inside, they could access sensitive information and possibly control how the vault operated. This is like thieves breaking into the control room of a bank vault, gaining access to all the safes and the ability to manipulate the vault’s systems.
• Brand Impacted: Western Digital
• Impact: Compromised security, potential data breaches, and loss of user trust. The attack affected numerous WD My Cloud users globally, exposing sensitive information and causing significant inconvenience due to the disabled cloud services. Users faced operational disruptions, especially those who depended solely on remote access. The incident underscored the importance of comprehensive server security measures and the necessity for users to configure local access options as a contingency plan.
• Resolution: Western Digital implemented robust security enhancements, released patches to address the vulnerabilities, and restored cloud services once the environment was secured. They also advised users on best practices for securing their devices and data, including enabling local/LAN access to ensure uninterrupted access in case of future incidents.
• Link: Western Digital Advisory and Public Disclosure on Business Wire

(Click HERE or Below to Learn More about the WD Cyber Incident)

8. Buffalo NAS Devices and Persistent XSS Vulnerabilities (2017)

• Vulnerability: Multiple persistent XSS vulnerabilities in the web interface.
• CVE: Not specified.
• Vulnerability Explained: Cross-site scripting (XSS) vulnerabilities occur when an application allows users to inject malicious scripts into web pages viewed by others. In Buffalo NAS devices, these persistent XSS vulnerabilities allowed attackers to inject scripts into the web interface that would execute whenever an authorized user accessed the page. This could lead to unauthorized actions performed on behalf of the user, theft of session cookies, and other malicious activities. The flaws were due to inadequate input validation and sanitization in the web application.
• Exploitation: Attackers injected malicious scripts into the web interface, potentially gaining access to sensitive information.
• User-Friendly Explanation: Think of your NAS’s web interface as a control panel you access through a browser. The attackers found a way to insert malicious code (scripts) into this control panel, which would run when you or others accessed the panel. This is like someone sneaking into a control room and installing hidden cameras to watch and capture sensitive information whenever you use the controls, potentially stealing passwords, personal data, or other sensitive information.
• Brand Impacted: Buffalo
• Impact: Risk of data theft and unauthorized access, compromising device security. The vulnerabilities affected many users globally, although exact numbers were not disclosed. The primary risk was the theft of sensitive information, which could be used for further attacks or identity theft. The incident highlighted the need for better web application security in NAS devices.
• Resolution: Buffalo released firmware updates to address XSS vulnerabilities and advised users to update firmware regularly.
• Link: Buffalo Security Advisory and CVE listings

9. Netgear ReadyNAS Devices and Remote Code Execution Vulnerability (2016)

• Vulnerability: Critical remote code execution vulnerability in ReadyNAS devices.
• CVE: CVE-2016-1524
• Vulnerability Explained: Remote code execution vulnerabilities like CVE-2016-1524 allow attackers to run arbitrary code on a device from a remote location. This specific vulnerability was due to inadequate input validation and poor access control in the ReadyNAS firmware. Attackers could exploit this flaw to send specially crafted requests that would execute commands on the device without proper authorization. This level of access could be used to steal data, modify configurations, or install malware.
• Exploitation: Attackers executed arbitrary code on affected ReadyNAS devices, leading to potential data theft and system compromise.
• User-Friendly Explanation: Imagine your NAS as a secure storage unit. The attackers found a flaw (CVE-2016-1524) that allowed them to send commands to the NAS from a remote location, as if they had a remote control that could do anything. This meant they could make the NAS perform any actions they wanted, such as stealing files, changing settings, or installing harmful programs, without needing physical access to the device.
• Brand Impacted: Netgear
• Impact: Compromised security, potential data breaches, and unauthorized control over devices. The vulnerability affected a significant number of Netgear ReadyNAS devices globally. The potential for data theft and system compromise was high, leading to a considerable security risk for users.
• Resolution: Netgear released firmware updates and guidelines on securing ReadyNAS devices.
• Link: Netgear Security Advisory

10. Drobo NAS Devices and Vulnerabilities in Web Interface (2015)

• Vulnerability: Weak authentication mechanisms and potential command injection flaws in the web interface.
• CVE: Not specified.
• Vulnerability Explained: The vulnerabilities in Drobo NAS devices’ web interface included weak authentication mechanisms and command injection flaws. Weak authentication mechanisms made it easier for attackers to bypass login protections, gaining unauthorized access. Command injection flaws allowed attackers to execute arbitrary commands on the device by injecting malicious input into web forms or URLs. These vulnerabilities were due to poor input validation and inadequate security controls in the web application.
• Exploitation: Attackers exploited these vulnerabilities to gain unauthorized access and execute malicious commands.
• User-Friendly Explanation: Think of your NAS’s web interface as the login screen to access your secure storage. The attackers discovered flaws in the authentication process, making it easier for them to bypass security checks (weak authentication mechanisms). Additionally, they found ways to send harmful commands through the interface (command injection flaws), similar to tricking the system into executing their instructions. This allowed them to gain control over the NAS and perform malicious activities, such as stealing data or damaging the system.
• Brand Impacted: Drobo
• Impact: Risk of unauthorized access, data breaches, and system compromise. The vulnerabilities affected many Drobo NAS users, putting their data at risk. The incident underscored the importance of robust web application security and strong authentication mechanisms.
• Resolution: Drobo released firmware updates to address vulnerabilities and advised on best practices for securing devices.
• Link: An article on 15 Different Drobo Vulnerabilities

What Have All of these NAS Security Incidents Have in Common?

All these NAS security incidents share several common elements. Firstly, they all involve exploiting vulnerabilities in firmware or software that was either outdated or had inherent flaws. Attackers took advantage of these weaknesses to gain unauthorized access, highlighting the critical importance of keeping firmware and software up to date. Many NAS devices were targeted because their users had not applied the latest security patches, leaving them vulnerable to known exploits. Secondly, weak or compromised authentication mechanisms were a recurring theme. Many attacks succeeded because of weak passwords, brute-force attacks, or poor authentication practices. This underscores the need for strong, unique passwords and multi-factor authentication (MFA) to provide an additional layer of security. Brute-force attacks and weak password policies allowed attackers to easily gain access to NAS devices, facilitating the deployment of ransomware, malware, or unauthorized command execution.

Lastly, the impact of these incidents was significantly exacerbated by the interconnected nature of NAS devices. Many users had their NAS devices directly connected to the internet without adequate security measures, making them easy targets for remote attacks. This highlights the importance of securing network access and employing best practices for internet-connected devices. Implementing proper firewall settings, VPNs, and avoiding unnecessary exposure to the internet can greatly reduce the risk of such attacks.

Conclusion – Lock it DOWN!

To protect your NAS from these types of attacks, it is essential to implement a robust security setup. Start by ensuring that your NAS firmware and all installed applications are always up to date. Regularly check for updates from the manufacturer and apply them as soon as they are available. These updates often include patches for known vulnerabilities that could otherwise be exploited by attackers. Strong authentication measures are also crucial. Use complex, unique passwords for your NAS device and any associated accounts. Enable multi-factor authentication (MFA) wherever possible to add an extra layer of security. MFA requires users to provide two or more verification factors to gain access, making it much harder for attackers to compromise your device even if they manage to obtain your password. Securing network access is another key aspect. Avoid exposing your NAS directly to the internet. If remote access is necessary, use a Virtual Private Network (VPN) to create a secure connection to your NAS. Configure your firewall to block unauthorized access and only allow trusted IP addresses if possible. Disabling unnecessary services and ports can also minimize potential entry points for attackers. Regularly review and update these settings to adapt to new security threats. By following these recommendations and staying vigilant about security practices, you can significantly reduce the risk of your NAS device being compromised. Regular monitoring, prompt application of updates, and robust authentication and network security measures are essential to safeguarding your data and maintaining the integrity of your NAS system.

How to Automatically Get Updated When Synology and QNAP NAS Vulnerabilities are Reported

Pretty much ALL of the brands in NAS, Data Storage and Cloud services have these security advisory pages, but the idea of checking these pages manually (i.e. bookmark etc) every day, week or month is too much of a hassle for many. On the other hand, they all arrive with an RSS feed link that allows users to subscribe to updates BUT many users are not even aware of how to apply an RSS feed (it’s a complex XML feed of text that needs to be injected into an appropriate RSS feed client/agent – so yeah, hardly noob friendly). So, in order to make this 1000x easier, I have (and by me, I mean Eddie the Web Guy spent time on it and I made this article!) made this page that will be constantly updated with the latest vulnerabilities reported on the popular NAS brands and storage-related manufacturers. It is still being built (so more brands are being added) but it will allow you to just chuck your email address below (will not be used for profit or spamming etc) and then you will get an alter EVERY TIME a new security vulnerability is updated by the brands (this is automated, so it will appear here as soon as it appears on the respective security advisory page). Additionally, there will be links back to the brand/manufacturer site so you can find out more about individual exploits and vulnerabilities, how they work, what they do and (most importantly) give you a better idea of whether you should update your NAS/Storage system or not.

Click Below to Visit the FULL Article

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WE LOVE COFFEE

As someone who has long relied on Network Attached Storage (NAS) devices for both personal and professional use, I’ve come to appreciate the convenience and functionality they offer. These devices provide a centralized and easily accessible repository for my important data, making them indispensable tools in my digital life. However, with this convenience comes a significant risk: the ever-present threat of cyberattacks. Over the past 15 years, we’ve seen numerous high-profile security incidents targeting NAS devices, underscoring the vulnerabilities inherent in these systems.

In this article, I want to take a closer look at some of the most significant security breaches that have impacted NAS devices from major brands like QNAP, Synology, Asustor, Terramaster, Western Digital, Netgear, and Buffalo. I’ll delve into each incident, exploring the specific vulnerabilities that were exploited, the methods used by attackers, and the devastating impacts on users and organizations. To make this information more accessible, I’ll provide user-friendly explanations that demystify the technical details, helping even those without a technical background understand how these attacks were carried out. Beyond recounting these incidents, I aim to identify commonalities among the attacks, highlighting recurring themes and valuable lessons we can all learn from. Finally, I’ll offer comprehensive recommendations on settings, setup options, and security measures that we can implement to protect our NAS devices from similar threats. By understanding these past incidents and adopting proactive security measures, we can better safeguard our valuable data and ensure the integrity of our NAS systems against future cyber threats.

Which NAS Security Settings Should You Focus On (TL;DR)?

Enhance your NAS device’s security by keeping firmware updated, using strong passwords, enabling multi-factor authentication, disabling unnecessary services, and using VPNs. Implement firewalls, IP access control, and regularly monitor logs. Ensure backups, use antivirus software, encrypt connections, set user permissions, and disable default admin accounts. Employ auto block for failed logins, utilize security scanning apps, limit client access with tools like Tailscale, disable SSH when not in use, and disable unused network protocols.

By implementing these suggested security measures, you can greatly enhance the protection of your NAS device against various cyber threats.

1. QNAP NAS Devices and QLocker Ransomware (2021)

• Vulnerability: Exploited the SQL injection vulnerability in QNAP Photo Station.
• CVE: CVE-2020-36195
• Vulnerability Explained: A SQL injection vulnerability occurs when an attacker can insert or “inject” malicious SQL code into a query through an input field or parameter. In the case of QNAP’s Photo Station, the application didn’t properly sanitize user inputs, allowing attackers to manipulate database queries. This manipulation gave attackers unauthorized access to the NAS system. They used this access to execute commands that should have been restricted, effectively bypassing normal authentication controls. This type of vulnerability is particularly dangerous because it can provide attackers with full control over the database and, by extension, potentially the entire system.
• Exploitation: Attackers exploited a SQL injection vulnerability in the Photo Station app to gain unauthorized access and used 7-Zip to encrypt files.
• User-Friendly Explanation: Imagine you have a house with a poorly designed lock on one of the windows (the Photo Station app). The attackers found this weak spot and used a special tool (SQL injection) to open the window and sneak inside. Once inside, they didn’t steal anything right away. Instead, they put all your valuable items into strong, locked boxes (using 7-Zip to encrypt the files) and took the keys with them. Now, you can’t access any of your valuables unless you pay them to get the keys back (paying the ransom). They demanded the payment in Bitcoin, which is like asking for payment in an untraceable form of digital cash.
• Brand Impacted: QNAP
• Impact: Thousands of QNAP NAS devices were affected, with users unable to access their files unless they paid the ransom in Bitcoin. Reports indicate that over 1,000 devices were infected within the first few days of the attack. The total financial impact on users was significant, as the ransom demands ranged from $200 to $1,200 per device. The attack caused widespread disruption, with many users losing access to critical data.
• Resolution: QNAP released security updates to patch the vulnerabilities and provided instructions for mitigating the attack.
• Link: QNAP Security Advisory
• Link: Official QNAP Response and Suggestions for Mitigation

2. Synology NAS Devices and SynoLocker Ransomware (2014)

• Vulnerability: Targeted vulnerabilities in DSM software, particularly outdated firmware and weak passwords.
• CVE: Not specified.
• Vulnerability Explained: The vulnerabilities in Synology’s DiskStation Manager (DSM) software were primarily due to outdated firmware and weak passwords. Outdated firmware often contains known security flaws that have been patched in later versions, but if not updated, these flaws remain exploitable. Weak passwords are easily guessed or cracked using brute-force attacks, where attackers systematically try all possible password combinations until the correct one is found. These vulnerabilities made it relatively easy for attackers to gain unauthorized access to Synology NAS devices, especially those that were not properly secured.
• Exploitation: Attackers used brute-force methods and exploited known vulnerabilities in outdated DSM software to encrypt files and demand ransom.
• User-Friendly Explanation: Think of your NAS as a safe in your home. The attackers used two main strategies to break in. First, they used brute-force attacks, which is like trying millions of different combinations on the safe’s lock (password) until it opens. Second, they exploited known vulnerabilities in the DSM software, similar to using a master key that fits because of a flaw in the safe’s design (old software bugs). Once they got in, they didn’t steal anything outright. Instead, they locked everything inside the safe with their own lock and told you that you need to pay them (ransom) to get the new combination to open it.
• Brand Impacted: Synology
• Impact: Thousands of Synology NAS devices were encrypted, causing significant disruption and data loss. The attack highlighted the importance of updating firmware and using strong, unique passwords. Users reported substantial financial losses and operational downtime, with ransom demands typically around $350 to $400 in Bitcoin. This attack prompted many users to reevaluate their security practices and invest in better protection measures.
• Resolution: Synology released security updates and tools to help users check their systems and advised on strengthening security settings.
• Link: Synology Security Advisory
• Link: Official Synology Response and Suggestions for Mitigation

3. QNAP, Asustor, and Terramaster NAS Devices and DeadBolt Ransomware (2022)

• Vulnerability: Targeted unspecified vulnerabilities in NAS firmware.
• CVE: Not specified.
• Vulnerability Explained: The exact vulnerabilities exploited by DeadBolt ransomware were not publicly disclosed, but they likely involved flaws in the NAS firmware or application software that allowed unauthorized access. Such vulnerabilities can include weak authentication mechanisms, unpatched software bugs, or misconfigurations that leave the system exposed to external attacks. These types of vulnerabilities can be exploited to gain administrative access, allowing attackers to execute arbitrary commands, including deploying ransomware.
• Exploitation: Attackers exploited vulnerabilities in the NAS firmware to gain unauthorized access and encrypt users’ files.
• User-Friendly Explanation: Picture your NAS as a highly secure filing cabinet. The attackers discovered secret weaknesses (unspecified vulnerabilities) in the cabinet’s lock system that weren’t known to the public. They exploited these weaknesses to sneak into the cabinet. Once inside, they didn’t take the documents but instead locked them in new folders with padlocks and took the keys with them. Now, if you want to access your documents, you need to pay the attackers to get the keys to these new padlocks. The ransom was typically requested in Bitcoin, a form of digital currency that is hard to trace.
• Brands Impacted: QNAP, Asustor, Terramaster
• Impact: Significant number of NAS users across these brands found their files encrypted and were unable to access them without paying the ransom. The DeadBolt ransomware was particularly widespread, affecting thousands of devices globally. Reports indicated that over 3,600 QNAP devices alone were compromised. The financial impact was substantial, with ransom demands often exceeding $1,000 per device. This attack caused major disruptions for both personal and business users, highlighting the critical need for robust security measures and regular updates.
• Resolution: QNAP, Asustor, and Terramaster released firmware updates and provided steps for users to secure their devices. They also advised users to disconnect their NAS from the internet when not in use and to implement strong security practices.
• Links: Our Article on ‘Are NAS Drives Safe?‘ which covers each incident in more detail + video links

4. WD My Book Live Devices Wiped by Exploit (2021)

• Vulnerability: Remote command execution vulnerability in My Book Live firmware.
• CVE: CVE-2018-18472
• Vulnerability Explained: Remote command execution vulnerabilities allow attackers to run arbitrary commands on a device from a remote location. This specific vulnerability (CVE-2018-18472) was due to a flaw in the My Book Live firmware that allowed unauthorized users to send commands to the device over the internet. These commands could be used to perform actions such as factory resetting the device, deleting all stored data. Such vulnerabilities are critical because they provide full control over the device to the attacker without requiring physical access.
• Exploitation: Attackers exploited the vulnerability to perform remote factory resets, wiping data from the devices.
• User-Friendly Explanation: Imagine your NAS is like a digital storage box that holds all your important files. The attackers found an old flaw (CVE-2018-18472) that allowed them to send a command from far away (remote command execution) telling the box to reset itself to the way it was when it was brand new. This reset deleted all the data stored inside, similar to wiping everything off a computer when you restore it to factory settings. Because of this command, all your files were erased, causing significant distress and data loss.
• Brand Impacted: Western Digital
• Impact: Thousands of users reported complete data loss, causing significant distress. The attack was widespread, affecting users globally. Estimates suggest that tens of thousands of devices were potentially vulnerable, with a significant portion being affected. The total impact included not only the loss of personal and business data but also the trust in the security of Western Digital products.
• Resolution: Western Digital advised users to disconnect devices from the internet and offered data recovery services and discounts on newer products.
• Link: Western Digital Advisory

5. QNAP NAS Devices and eCh0raix Ransomware (2019)

• Vulnerability: Exploited weak passwords and vulnerabilities in QNAP firmware.
• CVE: CVE-2019-7192, CVE-2019-7193
• Vulnerability Explained: The eCh0raix ransomware exploited two primary vulnerabilities in QNAP devices: weak passwords and specific software flaws. CVE-2019-7192 and CVE-2019-7193 were vulnerabilities that allowed attackers to bypass authentication and gain administrative access to the NAS. Weak passwords compounded the issue by making it easier for attackers to perform brute-force attacks, systematically guessing passwords until they found the correct one. Once inside, the attackers could deploy ransomware to encrypt files.
• Exploitation: The ransomware used brute-force attacks and exploited known firmware vulnerabilities to encrypt files and demand ransom.
• User-Friendly Explanation: Imagine your NAS as a secure vault. The attackers used two main methods to get in. First, they used brute-force attacks, which is like trying every possible combination to guess the password of your vault (weak passwords). Second, they took advantage of known software bugs (CVE-2019-7192 and CVE-2019-7193) that had not been fixed, similar to using a skeleton key that works because of a design flaw. Once inside, they locked all your files with their own locks and demanded money (ransom) to provide the keys to unlock them.
• Brand Impacted: QNAP
• Impact: Many QNAP NAS users found their files encrypted, leading to operational downtime and data accessibility issues. The attack impacted thousands of users worldwide, with ransom demands typically around $600 to $1,000 in Bitcoin. The financial burden on users and businesses was significant, as many had to pay the ransom or face permanent data loss. The attack highlighted the need for better password practices and timely software updates.
• Resolution: QNAP released firmware updates, advised on using strong passwords, enabling two-factor authentication, and updating systems.
• Link: QNAP Security Advisory

6. Synology NAS Devices and Bitcoin Miner Malware

• Vulnerability: Exploited outdated DSM software.
• CVE: CVE-2013-6955
• Vulnerability Explained: The vulnerability in Synology’s DSM software (CVE-2013-6955) allowed attackers to gain unauthorized access to the NAS devices. This specific flaw was related to inadequate input validation, which let attackers run arbitrary commands on the device. The attackers exploited this to install cryptocurrency mining software, which used the device’s resources to mine Bitcoin. This kind of malware doesn’t steal data but hijacks the system’s processing power, leading to reduced performance and potential hardware damage due to overheating.
• Exploitation: Attackers installed cryptocurrency mining malware on devices, utilizing system resources for Bitcoin mining.
• User-Friendly Explanation: Think of your NAS as a computer that runs software to manage files. The attackers found an old software bug (CVE-2013-6955) that let them sneak in and install a program that forces your NAS to work extra hard, like making a computer solve complex puzzles to create digital coins called Bitcoins. This process uses a lot of the NAS’s processing power, making it slow and possibly causing it to overheat, similar to how a computer might slow down and get hot if it’s running too many programs at once.
• Brand Impacted: Synology
• Impact: Reduced performance, potential overheating, and increased electricity costs for users. The attack affected thousands of Synology devices globally. Users reported significant drops in performance, and some devices even experienced hardware failures due to the increased load and heat. The financial impact included increased electricity bills and costs associated with hardware repair or replacement.
• Resolution: Synology released updates to patch vulnerabilities, remove malware, and advised on regular updates and security monitoring.
• Link: Synology Official Post and eTeknix Article

7. WD My Cloud Security Incident (2023)

• Vulnerability: Unauthorized access to Western Digital in-house servers.
• CVE: Not specified.
• Vulnerability Explained: The security incident involved an unauthorized infiltration of Western Digital’s in-house servers, which managed WD My Cloud devices. Attackers exploited a vulnerability within the server infrastructure, leading to a breach that compromised sensitive data and potentially manipulated device functions. This vulnerability was linked to insufficient security protocols and inadequate monitoring, allowing attackers to access and control server operations without authorization.
• Exploitation: Attackers infiltrated Western Digital’s servers, compromising sensitive data and potentially affecting the functionality and security of WD My Cloud devices.
• User-Friendly Explanation: Imagine the WD My Cloud as a secure vault where you keep your important files. The attackers found a way to break into the main control system of this vault (Western Digital’s servers). Once inside, they could access sensitive information and possibly control how the vault operated. This is like thieves breaking into the control room of a bank vault, gaining access to all the safes and the ability to manipulate the vault’s systems.
• Brand Impacted: Western Digital
• Impact: Compromised security, potential data breaches, and loss of user trust. The attack affected numerous WD My Cloud users globally, exposing sensitive information and causing significant inconvenience due to the disabled cloud services. Users faced operational disruptions, especially those who depended solely on remote access. The incident underscored the importance of comprehensive server security measures and the necessity for users to configure local access options as a contingency plan.
• Resolution: Western Digital implemented robust security enhancements, released patches to address the vulnerabilities, and restored cloud services once the environment was secured. They also advised users on best practices for securing their devices and data, including enabling local/LAN access to ensure uninterrupted access in case of future incidents.
• Link: Western Digital Advisory and Public Disclosure on Business Wire

(Click HERE or Below to Learn More about the WD Cyber Incident)

8. Buffalo NAS Devices and Persistent XSS Vulnerabilities (2017)

• Vulnerability: Multiple persistent XSS vulnerabilities in the web interface.
• CVE: Not specified.
• Vulnerability Explained: Cross-site scripting (XSS) vulnerabilities occur when an application allows users to inject malicious scripts into web pages viewed by others. In Buffalo NAS devices, these persistent XSS vulnerabilities allowed attackers to inject scripts into the web interface that would execute whenever an authorized user accessed the page. This could lead to unauthorized actions performed on behalf of the user, theft of session cookies, and other malicious activities. The flaws were due to inadequate input validation and sanitization in the web application.
• Exploitation: Attackers injected malicious scripts into the web interface, potentially gaining access to sensitive information.
• User-Friendly Explanation: Think of your NAS’s web interface as a control panel you access through a browser. The attackers found a way to insert malicious code (scripts) into this control panel, which would run when you or others accessed the panel. This is like someone sneaking into a control room and installing hidden cameras to watch and capture sensitive information whenever you use the controls, potentially stealing passwords, personal data, or other sensitive information.
• Brand Impacted: Buffalo
• Impact: Risk of data theft and unauthorized access, compromising device security. The vulnerabilities affected many users globally, although exact numbers were not disclosed. The primary risk was the theft of sensitive information, which could be used for further attacks or identity theft. The incident highlighted the need for better web application security in NAS devices.
• Resolution: Buffalo released firmware updates to address XSS vulnerabilities and advised users to update firmware regularly.
• Link: Buffalo Security Advisory and CVE listings

9. Netgear ReadyNAS Devices and Remote Code Execution Vulnerability (2016)

• Vulnerability: Critical remote code execution vulnerability in ReadyNAS devices.
• CVE: CVE-2016-1524
• Vulnerability Explained: Remote code execution vulnerabilities like CVE-2016-1524 allow attackers to run arbitrary code on a device from a remote location. This specific vulnerability was due to inadequate input validation and poor access control in the ReadyNAS firmware. Attackers could exploit this flaw to send specially crafted requests that would execute commands on the device without proper authorization. This level of access could be used to steal data, modify configurations, or install malware.
• Exploitation: Attackers executed arbitrary code on affected ReadyNAS devices, leading to potential data theft and system compromise.
• User-Friendly Explanation: Imagine your NAS as a secure storage unit. The attackers found a flaw (CVE-2016-1524) that allowed them to send commands to the NAS from a remote location, as if they had a remote control that could do anything. This meant they could make the NAS perform any actions they wanted, such as stealing files, changing settings, or installing harmful programs, without needing physical access to the device.
• Brand Impacted: Netgear
• Impact: Compromised security, potential data breaches, and unauthorized control over devices. The vulnerability affected a significant number of Netgear ReadyNAS devices globally. The potential for data theft and system compromise was high, leading to a considerable security risk for users.
• Resolution: Netgear released firmware updates and guidelines on securing ReadyNAS devices.
• Link: Netgear Security Advisory

10. Drobo NAS Devices and Vulnerabilities in Web Interface (2015)

• Vulnerability: Weak authentication mechanisms and potential command injection flaws in the web interface.
• CVE: Not specified.
• Vulnerability Explained: The vulnerabilities in Drobo NAS devices’ web interface included weak authentication mechanisms and command injection flaws. Weak authentication mechanisms made it easier for attackers to bypass login protections, gaining unauthorized access. Command injection flaws allowed attackers to execute arbitrary commands on the device by injecting malicious input into web forms or URLs. These vulnerabilities were due to poor input validation and inadequate security controls in the web application.
• Exploitation: Attackers exploited these vulnerabilities to gain unauthorized access and execute malicious commands.
• User-Friendly Explanation: Think of your NAS’s web interface as the login screen to access your secure storage. The attackers discovered flaws in the authentication process, making it easier for them to bypass security checks (weak authentication mechanisms). Additionally, they found ways to send harmful commands through the interface (command injection flaws), similar to tricking the system into executing their instructions. This allowed them to gain control over the NAS and perform malicious activities, such as stealing data or damaging the system.
• Brand Impacted: Drobo
• Impact: Risk of unauthorized access, data breaches, and system compromise. The vulnerabilities affected many Drobo NAS users, putting their data at risk. The incident underscored the importance of robust web application security and strong authentication mechanisms.
• Resolution: Drobo released firmware updates to address vulnerabilities and advised on best practices for securing devices.
• Link: An article on 15 Different Drobo Vulnerabilities

What Have All of these NAS Security Incidents Have in Common?

All these NAS security incidents share several common elements. Firstly, they all involve exploiting vulnerabilities in firmware or software that was either outdated or had inherent flaws. Attackers took advantage of these weaknesses to gain unauthorized access, highlighting the critical importance of keeping firmware and software up to date. Many NAS devices were targeted because their users had not applied the latest security patches, leaving them vulnerable to known exploits. Secondly, weak or compromised authentication mechanisms were a recurring theme. Many attacks succeeded because of weak passwords, brute-force attacks, or poor authentication practices. This underscores the need for strong, unique passwords and multi-factor authentication (MFA) to provide an additional layer of security. Brute-force attacks and weak password policies allowed attackers to easily gain access to NAS devices, facilitating the deployment of ransomware, malware, or unauthorized command execution.

Lastly, the impact of these incidents was significantly exacerbated by the interconnected nature of NAS devices. Many users had their NAS devices directly connected to the internet without adequate security measures, making them easy targets for remote attacks. This highlights the importance of securing network access and employing best practices for internet-connected devices. Implementing proper firewall settings, VPNs, and avoiding unnecessary exposure to the internet can greatly reduce the risk of such attacks.

Conclusion – Lock it DOWN!

To protect your NAS from these types of attacks, it is essential to implement a robust security setup. Start by ensuring that your NAS firmware and all installed applications are always up to date. Regularly check for updates from the manufacturer and apply them as soon as they are available. These updates often include patches for known vulnerabilities that could otherwise be exploited by attackers. Strong authentication measures are also crucial. Use complex, unique passwords for your NAS device and any associated accounts. Enable multi-factor authentication (MFA) wherever possible to add an extra layer of security. MFA requires users to provide two or more verification factors to gain access, making it much harder for attackers to compromise your device even if they manage to obtain your password. Securing network access is another key aspect. Avoid exposing your NAS directly to the internet. If remote access is necessary, use a Virtual Private Network (VPN) to create a secure connection to your NAS. Configure your firewall to block unauthorized access and only allow trusted IP addresses if possible. Disabling unnecessary services and ports can also minimize potential entry points for attackers. Regularly review and update these settings to adapt to new security threats. By following these recommendations and staying vigilant about security practices, you can significantly reduce the risk of your NAS device being compromised. Regular monitoring, prompt application of updates, and robust authentication and network security measures are essential to safeguarding your data and maintaining the integrity of your NAS system.

How to Automatically Get Updated When Synology and QNAP NAS Vulnerabilities are Reported

Pretty much ALL of the brands in NAS, Data Storage and Cloud services have these security advisory pages, but the idea of checking these pages manually (i.e. bookmark etc) every day, week or month is too much of a hassle for many. On the other hand, they all arrive with an RSS feed link that allows users to subscribe to updates BUT many users are not even aware of how to apply an RSS feed (it’s a complex XML feed of text that needs to be injected into an appropriate RSS feed client/agent – so yeah, hardly noob friendly). So, in order to make this 1000x easier, I have (and by me, I mean Eddie the Web Guy spent time on it and I made this article!) made this page that will be constantly updated with the latest vulnerabilities reported on the popular NAS brands and storage-related manufacturers. It is still being built (so more brands are being added) but it will allow you to just chuck your email address below (will not be used for profit or spamming etc) and then you will get an alter EVERY TIME a new security vulnerability is updated by the brands (this is automated, so it will appear here as soon as it appears on the respective security advisory page). Additionally, there will be links back to the brand/manufacturer site so you can find out more about individual exploits and vulnerabilities, how they work, what they do and (most importantly) give you a better idea of whether you should update your NAS/Storage system or not.

Click Below to Visit the FULL Article

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If you have decided to invest in a network-attached storage device to host your Plex media server, then congratulations, you are close to owning one of the easiest and most user-friendly multimedia home server options out there with a GUI and features that rival the likes of Netflix and more. Although paid subscription streaming services can be very attractive and affordable in the short-term, in the long-term you end up paying for content you don’t own, a limited choice of content that changes regularly and even end up having to watch the occasion advert – on a PAID platform?! Many of us own hundreds of boxsets and movies at home in digital form, or in disc form that is waiting to be switched to a more streamable form, that you can simply load onto a NAS and then enjoy the benefits of Plex with. However, although the price of a solid NAS has come down substantially and the ease of setup never being more simple, there are still many common mistakes that people make when buying a NAS for a Plex media server the first time. These errors end up ich either costing more money to resolve or have to be endured until the next upgrade. In order to help you choose the right NAS for plex correctly the first time, I have compiled a list of the most common mistakes that NAS buyers make when choosing a solution. Some are small and some are large, but all of them are easy things to miss as you narrow down the choices. So here are 8 common mistakes made by Plex users when choosing their first NAS.

Extra Point! If you already have a Plex NAS users and having difficulty, I have already made several other guides on how to make the most of your plex NAS, as well as fix some common issues people encounter. You can click one of the articles below to open it in another tab and learn more. Alternatively, you can scroll to the bottom of the page and use the free advice section here on NASCompares.

Plex NAS CPU and Embedded Graphics

This is easy to miss and a common one as something that a number of brands will often try to skip over when talking about the hardware specifications of a NAS. There are many CPUs that are popular in the NAS world (Intel Celeron’s, Ryzens, Xeons and ARM v8s for example), more specifically targeted towards efficiency and long-term use. These processes, unlike gaming PCs, are designed for use for days, weeks and months at a time and do not have the luxury of liquid cooling systems or customised temperature control systems inside. Despite this, the range CPU used in NAS is still very diverse and unsurprisingly, many users will assume that a CPU with a high-performance speed in Gigahertz (GHz) and a larger number of cores will be best for Plex media server use. However, a processor that features embedded graphics, integrated graphics, on-board graphics or whatever they like to call it, will always perform better than a likewise processor without it in a single comparative playback. There are some remarkably affordable Celeron and Pentium processors on the market that can often outperform some Xeon processors at Plex media server performance, thanks to these CPU having an element of hardware onboard that is dedicated to visual and graphical structured data. A more powerful CPU may still ultimately handle more high-end media than a lesser Pentium or Celeron, however, it WILL use substantially more resources in order to do it. Always check to see if there is an embedded graphics CPU alternative before purchasing a non-GPU equipped CPU. I recommend an Intel Xeon-W series or the Intel i3/i5/i7 Core range processor.

Plex NAS and NOISE!

Something that I discuss a great deal on YouTube when discussing more powerful NAS solutions is the subject of noise. As soon as you start to consider more capable CPU NAS solutions, as well as consider larger enclosures for more capacity and scalability, you will have to prepare for the inconvenience of ambient noise. More enterprise drives with click, hum and wurr whilst in operation. Likewise, because more powerfully equipped CPU NAS feature passive cooling systems (rear fans and heat sinks), they often rely more on the chassis to assist the heat dissipation. The ultimate conclusion is that more high-performance NAS systems generally produce a large degree of ambient noise whilst in operation.

If you plan on installing your Plex NAS in an attic or suitably insulated location, this will be less of a concern. However, if you plan on being in close proximity to the NAS whilst enjoying the multimedia on your Plex server, the general background noise can be distracting at best and downright infuriating at worst.

Plex NAS and Appropriate Memory!

Most NAS systems that are recommended or advertised for use as Plex media servers will arrive with at least 2GB of memory. Considering that some people are able to run Plex media servers from as little as a raspberry pi, 2 GB of memory sounds like absolutely loads. However, the Plex media server component of this device is running on top of the NAS architecture and system software, which commands its own requirements with regard to CPU and memory utilisation. The result is that although 2GB of memory might seem like enough, it is highly recommended that you buy a NAS with 4GB of memory, or at least the ability to upgrade your available memory later in the lifespan of the system. The differences between DDR3 and DDR4 memory when it comes to Plex are pretty small ultimately, but the improved performance of a NAS with 4GB over 2GB is massive in terms of large media handling.

PLEX NAS Playback and 4K, HEVC/H.265 and HDR/10bit

Multimedia in 2024, especially 4K and 1080p high-definition media is not as straight forward as it once was. In order for video files to maintain incredible picture quality as the standards of playback client devices improve, multimedia file types and practices in their creation have had to evolve. This is made possible by the use of video compression techniques and superior format creation. Ultimately, that means that not all video files are created equal and high-end material, such as HDR and HEVC/H.265 require more advanced hardware to playback the media or software licences by the manufacturer in order to support the format.

The result is that some media files of this higher compression and format require powerful systems in order to be played, or in most cases will need to be automatically transcoded, to be reshaped into a more suitable format for client devices to play. Ways around this include utilising embedded GPU architecture on the CPU to get the job done or (as found in the case of QNAP) the ability to add licence support for the codex with additional smaller fees (in Cayin player). If the bulk of your media collection arrives in h264 or you plan on only using low to mid-level HD/4K content, you should be fine with something between an Intel Celeron and Intel Pentium.

Plex NAS – Freemium vs Subscription with Plex Pass

One of the main benefits and motivations of hosting a media server on a NAS is because most users like the idea of making one large payment at the beginning and never having to pay any long-term monthly subscription costs as the years go by, as found in Amazon Prime, Netflix and more. Indeed, Plex media server is available for your NAS and client devices (phone, TV, etc) for free. However, some people are still unaware that some of the premium and fully-featured functionality Plex is only available with additional monthly payments or a larger one-off lifetime membership with the Plex pass system. You do not need to this for general use, enjoying the scraping of metadata for making your media look good and even for sharing access to your collection with other users. However, features such as hardware transcoding, Live TV recording, connection with streaming services and improved content applications within Plex itself require you to pay. Ultimately most of these services can be ignored, but if you are using a NAS with embedded graphics or even a pre-installed GPU, then the option to use hardware transcoding is unavoidable.

Plex NAS and HDMI Out in 2024

Many users have seen that a number of systems arrive with additional HDMI ports and support of remote controls and peripherals. This means that rather than trying to push huge 4K multimedia files through your network (potentially maxing your bandwidth) to Plex client devices, you can output the NAS directly to a 4K TV and control it like any TV box. Up until early 2020 or so, this was a surprisingly easy and versatile option. However now in 2024, there are fewer Plex HDMI out applications available for common NAS brands, as well as reduced development by both Plex themselves and third-party developers to continue improving the existing tools. That means that although Plex over HDMI on a NAS is still possible, it is far less smooth and stable than it once was.

Do you even NEED transcoding on your Plex NAS?

Transcoding is a word that is thrown around a lot when it comes to streaming media privately from your own server. In its most basic form, transcoding simply means the changing of a multimedia file to a version that is better suited for the client environment. Maybe you own the latest Marvel movie in 4k UHD HEVC HDR/10bit format, which is great for your new OLED TV, but is huge overkill in terms of picture quality and file size to watch on your iPhone 7. So transcoding can allow Plex to change a file on-the-fly before it leaves the NAS and allows the client watching hardware to access a much smaller version, the still looks perfect on the device, but is far less taxing on its hardware and significantly reduces data consumption while streaming. Now, that is all fantastic and I have been making videos on the subject of transcoding for a number of years that help users understand how well individual NAS systems perform in different files types, but it still has to be noted that transcoding is not ESSENTIAL! If you intend to watch most of your multimedia on devices at home (ie on the same network as the NAS), plan on enjoying the content on high profile and prosumer devices made in the last year or two, OR don’t really plan on using metered or limited data connections when connecting with plex – then you really are not going to need transcoding at all! If you JUST want to watch your media and have the client hardware deices and connectivity to handle the hard/dense 4K media, then you can actually be quite conservative and opt for a I3/Pentium/Celeron NAS system, perhaps even a non-GPU equipped CPU like an Intel Atom or Ryzen Embedded Processor seen in recent releases (if you aren’t looking to go hardcode-4K).

Your Plex NAS needs to be connected to the Internet!

This is something that alot of first time NAS buyers who are considering Plex Media server (as well as NVIDIA Shielf, modded Mac Mini and Raspberry Pi users) do not quite know. When accessing your NAS multimedia with Plex and Plex Media Server, you do generally need to have the NAS and/or client connected to the internet. If you are accessing your device over the network (ie Fire TV near the sofa, NAS in the attic, both on the same network), you will still need the NAS to be connected to the internet. This is because Plex will need to ping it’s own servers periodically, update background processes, periodic metadata scraping and just generally requires an internet connection (especially for Plex Pass use). In fact, if you have the NAS on the network, but not connected to the internet (as you need to create, register and connect a Plex User Account to start connect the plex media directories), then you will not even be able to connect to the Plex server and complete the initialization. For many of us, this is not a huge deal, as the amount of internet-connected data used is tiny, or that they want to access Plex externally anyway means this was their plan all along. However, if you were hoping to use plex completely and utterly disconnected from the Internet and rely solely on the network for connectivity, you are likely going to encounter period accessibility issues and hurdles along the way.

And there you have it, 8 of the most comment mistakes and early hurdles faced by first time Plex NAS Buyers. If you are still on the fence, need guidance about the RIGHT solution for your multimedia needs (size, power, budget. etc), then use the free advice section below to message me and I will help you narrow down the very best solution for your needs. Bear in mind that this is ONLY manned by me, is not run for profit and is unbiased 1-to-1 advice, so I might take an extra day or two to reply. Thanks for reading!

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If you like this service, please consider supporting us. We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you.Anything you purchase on the day you click on our links will generate a small commission which isused to run the website. Here is a link for Amazon and B&H.You can also get me a Ko-fi or old school Paypal. Thanks!To find out more about how to support this advice service check HEREIf you need to fix or configure a NAS, check Fiver Have you thought about helping others with your knowledge? Find Instructions Here  

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Although Western Digital still is an absolute powerhouse in the world of general storage media for several decades, I think it would be fair to say that in the last few years, their NAS systems (My Cloud, My Book Live, etc) have taken something of a PR beating. They were one of the very first ‘highstreet’ brands that provided affordable NAS solutions to home/business users alike, giving them a much more accessible and higher performing alternative to growing 3rd party clouds like DropBox, Google Drive and more. This was further bolstered by their software and system setups being as close to ‘turnkey’ (i.e. switch on and GO) as there is in the market – even now in 2024. So, what is the issue? Well, between their system software support declining on the oldest systems in their portfolio (not unusual, they can’t support things forever) and several examples off remote access attacks taking place on their systems – it was the start of alot of users starting to wonder if the grass was greener elsewhere for them and their data. This all came to a head in late March 2023 when Western Digital was cyber attacked and alongside reports of at least 10TB of stolen data and a $10B+ ransom (see references and story here), the brand disabled their cloud services as a security measure for around 10 days and remained quite tight-lipped throughout – despite a large number of affected users demanding answers and access to their data. The brand DID show users how to enable local access via an arguably convoluted means, but by then the number of users looking at their WD system and considering jumping ship increased insurmountably, which is possibly what brings YOU here to today’s article. If you have been using a WD My Cloud, WD Personal Cloud Home or WD My Book Live, you might have been completely unaware just how far modern NAS technology has moved forward! So, today I want to run through the best alternatives to WD NAS. This has been broken down into the following key areas – Software, Internal Hardware, Price, Value, Security, Lowest Impact, Plex, Connectivity and for Business. But first, we should probably take a moment and ask – is WD NAS still ok to use?

Is WD My Cloud NAS Still Ok to Use in 2024?

It is important to highlight that this article is not about me saying the WD My Cloud range is bad, because it really isn’t and it is still one of the best bang for your buck NAS solutions you can buy right now in 2024 – as well as being remarkably user friendly for the first time NAS user! Additionally, with the majority of WD solutions arriving with bundled hard drives, a simple streamlined user interface and considerably better high street availability than any other brand, they are still a good solution. However, like most technology, the evolution and expectations in what it can do in the eyes of buyers change rapidly and although most other brands have pushed software and hardware innovation to some incredible lengths, the WD My Cloud NAS range has remained quite steadfast in its refusal to adapt. Although WD My Cloud is sturdy, safe, robust and makes no promises it cannot fulfil, in terms of what you can do with it and how you can evolve the system in its lifespan is tremendously limited. This along with some third party app brands not updating their applications for the WD NAS OS system has led to an increasing lack of support of these popular software platforms. Ultimately, the majority of people reading this are owners of a WD My Cloud NAS that are now looking to upgrade to something with a little more future-proofing and modern innovation. However, don’t overlook the fact that you can still use your WD My Cloud NAS as another tier of your backup strategy, by synchronising over the network or internet with numerous application methods available from WD themselves and others brands. 

Better Alternative to WD and Netgear for Software – Synology and DSM 7.2

Unsurprisingly, if you have been researching the subject of NAS and thinking of upgrading from a WD My Cloud NAS, then the name ‘Synology’ and its incredible software will almost certainly have appeared on your radar. Although the brand is not as establish or steeped in years as Western Digital, Synology is still over 20-years old and has produced hundreds of NAS solutions in their portfolio. The main difference between Synology and WD when it comes to NAS software is twofold. The first major difference is the first party software on offer. WD and it’s NAS OS have surprisingly thin software add-ons available, with most of the system abilities being classed more as day-to-day services – RAID functionality, USB backups, synchronised backups and low-level account control. WD-OS is very functional but it has not changed much in the last 5-6 years in terms of innovation and most of its key abilities are considered rather rudimentary in 2024. Synology on the other hand includes its DSM (Diskstation Manager) software platform with every NAS, which is is the equivalent of an entire operating system comparable to a desktop OS that can be accessed via the web browser and numerous mobile apps. The Synology supports all of the services that the WD My Cloud does, but has also evolved every one of them into a central data ecosystem. The range of first-party services, applications and add-ons that Synology provide are extensive and cover surveillance, virtual machine deployment, intelligent multi-tier backups, bespoke email server deployment and more. Alongside this, DSM also provides applications that attempt to wrestle the user away from third-party desktop client apps for business. Examples include Synology Chat that serves as an alternative to Skype, Synology Office which serves as an alternative to Google Docs/Office 365, Synology Video Station is a popular alternative to Plex Media Server as well as an alternative to the slick and easy UI of Google Drive and Dropbox with Synology Drive. The evolution of Synology software where is genuinely unparallel and although QNAP is always getting closer, it is still going to be very impressive for the end-user when switching away from WD My Cloud NAS OS to DSM.

The second reason that the Synology NAS software platform is significantly superior to the WD NAS software is the support of third-party applications. WD NAS OS does have access to a small apps centre that includes easy installation of a few third-party applications. Although the majority of these have been all but abandoned in terms of updates and utility in recent years, one popular 3rd party application that most users a few years ago purchased the WD My Cloud NAS for was Plex media server. However updates on the Plex media server application on the WD NAS platform have slowed down and because this is a third-party application, you are heavily reliant on the manufacturer to develop updates for the WD NAS platform – something that has become increasingly less frequent from 2020 onwards. Synology NAS on the other hand supports significantly more third-party applications in it’s app center, as well as numerous custom apps that can be installed manually. There is certainly a few bits of bloatware in this application centre that can be overlooked, but nevertheless, there is still a good 30-40x third-party applications here that are worth your time and updated with more frequency than those found on the WD NAS platform. Equally, as the popularity of Synology NAS has increased, so has the amount of time that developers have spent on both the first and third-party applications for this platform and this combined with the improvements in mobile applications has led to the Synology NAS range being wildly superior to that of WD NAS My Cloud in software. Add to this that Synology also provides the option of BTRFS as a filesystem choice option with its file self-healing and lower resource-consuming snapshot creation, as well as the Synology Hybrid RAID (SHR) configuration for allowing mixed hard drive capacities, and the Synology NAS software is easily the preferred upgrade choice for those moving away from the WD My Cloud NAS platform for apps and services.

PROS of Synology NAS

• Easily the most intuitive and Usage browser-based GUI (award-winning DSM 7.1/7.2) – FULL DSM 7 Review HERE or DSM 7.2 Review HERE
• One of the best Surveillance NAS software solutions
• Most popular vendor for Mac users for it’s UI
• Incredibly feature-rich NVR software included, in Surveillance Station
• Includes Active Backup Suite – Enterprise level and fully featured Backup Co-ordination software
• Lowest Power Consumption vs other brands
• A large # of their systems arrive with m.2 NVMe SSD caching upgrade bays
• Quiet chassis compared with other brands
• Task specialised Ranges like ‘PLAY’, ‘PLUS’ and ‘J’ make buying easier
• The best range of first-party software, with Synology Office, Chat, Mail, Drive and more
• SHR and SHR-2 – also BTRFS available in most solutions
• Cloud Services available in Synology C2
• Desktop and Rack-mount options are available
• Best software for Home and SMB

CONS of Synology NAS

• Often the most expensive
• Recent Enterprise NAS Hardware has changed Compatibility in favour of Synology HDDs and SSDs
• Generally, Synology NAS has the lowest hardware power in their systems
• NVMe SSD Bays are for caching ONLY, they cannot be used for super-fast storage pools in MOST of their systems (recent releases support pools)
• More technically minded folk will need to dig a little to get to the nitty-gritty
• SHR is not available on Enterprise NAS Systems
• Network ONLY – no HDMI, Audio in/out, Thunderbolt, etc

Better Alternative to Netgear and WD for Price – Terramaster

As mentioned earlier, one of the appealing things for many first-time NAS owners that drew them to the WD My Cloud, etc range is that they are very well priced. If you want to buy a NAS from another company that still maintains this price point for the hardware, but includes some more software applications, supported services and modern features of NAS in 2024, then Terramaster might well be the best choice for you. Often considered the ‘budget choice’ in NAS for the last few years, their most recent hardware solutions have really upped their game – all the while maintaining a price point for the hardware that Synology and QNAP struggle to compete with (as they try to maintain a considerably more level hardware vs software package). Terramaster NAS do still arrive with an on-board 1st party software, known as TOS (version 5.1 at the time of writing) which though less evolved than Synology DSM or QNAP QTS, is still a noticeable degree more feature rich than the WD OS software – but with the added benefit of things like BTRFS/EXT4 file system choices, multi-tier backup managers, VM tools, AI-powered photo recognition and more. They even feature a fluid RAID system, known as TRAID, that is comparable to Synology Hybrid RAID and Drobo BeyondRAID that allows you to create a RAID storage pool using mixed drives – something that is surprisingly rare (and bloody useful for those that want to only half/partially populate a NAS, then add drives a few years later). You can find out more about the Terramaster TOS software in the video or article below:

Terramaster TOS Written Review (Will Open in New Tab)	Terramaster TOS YouTube Review

Moving away from the software though, it is the hardware of the Terramaster NAS series that (most) users are going to like. With the bulk of the systems in 2023/2024 arriving with M.2 NVMe slots, USB 10Gb/s, 4K HDMI 60FPS output and minimum 2.5GbE network ports (as well as quite a few affordable 10GbE solutions now), they also arrive with the same CPUs that their competitors use, but often as low as 25% cheaper. Then there is the chassis design of their solutions. Up until around 2020/2021, Terramaster solutions had a tendency to look a little dated. However, they have since introduced some fantastic looking 6-Bay, 9-Bay and even 12-Bay desktop solutions that capitalize on the efficient scaling and cooling of rackmount solutions, but in a desktop-designed chassis. A great example of which is in the NAS images below:

Terramaster still maintains it’s more affordable and budget reputation in the NAS industry, as well as their solutions often being the noisiest in the market by a few dB(A)s, but they have improved exponentially over the last few years and have closed alot of the gap between themselves and the bigger names in the NAS market, at least in the eyes of more cost-aware buyers. Finally, even if you LOVE the Terramaster Hardware, but do not want to use the software (as you have one already in mind or are put off by events last year when they were targetted by ransomware attackers), you can still use the majority of Terramaster NAS systems for TrueNAS Core, TrueNAS Scale, UnRAID and OpenMediaVault – Installing these Open-Source or Low-Cost/Resource NAS OS’s is super quick, can be easily reversed and done so without harming your hardware warranty. Overall, if you want to move away from WD NAS and towards something that is lower in price but still gives you more hardware to play with – Terramaster NAS is a solid WIN.

PROS of TerraMaster NAS

• Great Price vs Hardware
• VERY Fast Brand Evolution
• TOS 5 Software introducing Surveillance, FluidRAID (TRAID), AI-Powered photo Recognition and Isolation Mode
• Added a LARGE 2.5GbE selection of NAS in their portfolio
• Hugely Improved GUI and Client apps
• BTRFS available as file system choice
• Desktop and Rackmount options
• Similar Hardware to QNAP and Asustor, but at a Lower Price
• Straight forward range and classification
• Very Straight Fordwared Setup

CONS of TerraMaster NAS

• Very Few Mobile Apps
• Not quite as polished or fully featured as Synology/QNAP
• Despite Business targeting, very poor support of 10GBe till recently in the F2-423
• A little dated design
• Arrives with Warranty, but the turnaround is slower than many
• Have been targetted by Ransomware attacks in the last 2 years

Better Alternative to WD and Netgear NAS for Performance and Flexibility – QNAP

The performance of a NAS drive will often be dictated by both the internal and external hardware available. The quantity and number of hard drives you install inside will always provide something of a performance boost, but overall the performance will always be dictated by the primary components that the brand chooses to use and the external connectivity that a system features by default. Each one of the WD My Cloud range of devices are very efficient, make the most of the hardware inside and are designed for smooth running with little or no intervention by the end-user at any point. However, it has to be said that the hardware featured inside pales in comparison to that of QNAP alternatives in the last few years. With the WD My Cloud series largely concentrating on an Intel Pentium processor from 2015/16, alongside several ARM processors in 32-bit and 64-bit, they are certainly comparable to a number of much older QNAP NAS systems in the TS-X31K, TS-51D and TS-53D Series. Unfortunately, they soon get surpassed in comparison to the wide array of more modern processors available in QNAP desktop systems that can range from Pentium Gold, Newer Gen Celeron and Ryzen, to Intel Core i5, i7 and Xeon. This disparity also extends to the memory available, with most WD My Cloud systems arriving with between 1-2GB of memory that cannot be upgraded – whereas QNAP arrive with vast memory upgrade options and many models arriving with 4GB and 8GB by default. Then there is the fact that most of the QNAP NAS systems arrive with either 2.5GbE by default, very easy 5GbE/10GbE upgradability via USB and PCIe Cards and it is all uphill from there! QNAP provides their own QM2 card series which includes 10GbE ports, NVMe SSD multi-port cards and even combo cards that manage to give you a little of everything. All this together results in even mid-range/modest QNAP NAS systems having tremendous scope for higher performance than even the more high-end WD NAS right now.

The difference between QNAP and WD My Cloud is made even more clear when you learn that the majority of QNAP NAS systems released in 2024 ranges also include M2 NVMe SSD storage upgrade slots internally by default, that allow you to install SSDs that can be used for an area of superfast storage, tiered storage for data to be scanned and moved to the most appropriate media source or for caching to allow frequently access data to be copied over to the SSD for improved performance in the files that need it most. Although the use of SSDs for intelligent caching is by no means a new feature of NAS, it is still something that WD My Cloud NAS has yet to integrate and something that QNAP NAS has applied to the majority of their hardware portfolio. If one of your criticisms of WD NAS was that it felt underpowered and that your performance always felt like an uphill struggle, then most of the QNAP NAS range will absolutely blow you away by comparison. The software that all QNAP NAS arrive with, though not quite as fluid and user-friendly as the Synology DSM platform, is still really impressive, hugely customizable/flexible, arrives with many, many client apps for mobile/desktop devices and even arrives in a ZFS version for more powerful QNAP NAS systems – which in turn results in even higher performance potential. There is even a Thunderbolt NAS series from them that allows you to directly connect with the QNAP NAS on a few of their systems – allowing you to combine the ease of direct connectivity of Thunderbolt, with the multi-access nature of NAS. Finally we can highlight that a large number of the QNAP solutions also include an HDMI output and parallel GUI (so running alongside the normal NAS software, not just mirroring it over HDMI) that allows you to run many applications and tasks via a Keyboard/ouse and/or remote control setup. This can include surveillance (8 Camera Licenses included in the QVR Pro NVR/CCTV software btw), virtual machines, Multimedia with things like Kodi/Emby/Plex/Jellyfin and even use as a standalone PC! All this can be done and with the QTS/QuTS NAS software running in the background being accessed by hundreds of users and apps, all at the same time! They even produced one of the very first 8K PLEX native performing NAS I have ever tested:

So, with both the baseline level of hardware AND the upgradability of the internal hardware found in a QNAP NAS to be better than that found in WD My Cloud NAS, it’s a great upgrade for those that are interesting in improved internal performance in their next NAS purchase.

PROS of QNAP NAS

• Best Solutions for Plex Media Server in NAS
• Enterprise/Business Solutions feature ZFS
• 2.5Gbe, 5Gbe and 10Gbe Options
• Best Virtual Machine and Container Solutions in NAS
• NVMe SSD Bays can be used for Caching, Storage Pools or Tiered Storage Configurations
• Almost all range is metal in design, or a plastic but unique chassis
• HDMI and remote control included in most Media NAS devices
• Thunderbolt NAS options covering TB2, TB3 and even TB4 (TS-464)
• Two Surveillance Solutions (with 4/8 Camera Licenses included)
• The Best Backup/Synchronization solution in ‘Hybrid Backup Sync 3’
• Technical information far more readily available
• Lower price compared with Synology in terms of hardware
• Regularly updated software and Detailed GUI/APPs – FULL Review HERE
• Desktop and Rackmount options are available
• Much better business options and definitely the best for virtual machines

CONS of QNAP NAS

• A more android feel towards apps and stability means some users will be put off
• Lacking the BTRFS and SHR support of Synology
• Higher typical Power consumption
• Often a fraction noisier due to chiefly metal chassis
• Much larger range of devices can lead to confusion
• Most units arrive with 2-3 Years warranty, but longer will cost you more
• Have been targetted by Ransomware attacks in the last 2 years

Better Alternative to Netgear and WD Hardware Value for Money – Asustor

Of all the NAS brands I talk about, the one that all too often gets overlooked is Asustor. This is because they seemingly come ‘2nd’ or ‘3rd’ to most brands when it comes to the hardware, cost and software. However, they do make up for this by being excellent VALUE! By this, I mean that they provide a number of solutions that give you a little bit of what all the other brands provide – but in a single solution, rather than you having to choose between the others. Want BRTFS like Synology? Asustor and ADM has that. Want loads of desktop and mobile applications, plus an HDMI output like QNAP? Asustor has that! Want a price point that is low like Terramaster? They get pretty dare close with the Asustor Drivestor and Lockerstor series. They even provide some things that all the other brands do not too! Such as HDMI 2.0b for increased visual bandwidth handling, systems with FOUR Gen3 M.2 NVMe slots inside, dedicated 10GbE NVMe NAS’ and all the while arriving with minimum 2.5 GbE network ports and USB 3.2 10Gb/s. The Asustor software runs very smooth and although it lacks a few things (an AI photo application, 1sst party VM tool or a fluid/flexible RAID system like SHR/TRAID, etc), it IS very user-friendly and arrives with support of more 3rd party apps in it’s app center than most of the other NAS brands. Learn more about Asustor ADM below:

In the last year of two, Asustor has really innovated their ranges and alongside the 2nd generation of their Lockerstor series, effectively doubling down on the hardware of the Gen 1 (barely increasing the pricepoint too) and releasing several new cost-effective solutions in the Drivestor series too. This combined with improvements in their accessories and add-ons such as te 10GbE+NVMe SSD Combo card (the AS-T10G3), a 5-Port 2.5GbE switch and there is work on a dedicated home flash solution too. All of this, whilst the brand still manages to maintain a great ‘Value’ when compared to alternatives from Synology and QNAP. We should mention that they too (much like QNAP and Terramaster) were targetted by the Deadbolt ransomware group in 2022 and much like other brands, they immediately heightened the default security settings of their systems and made it much tougher/layered for novice users to open up ports on their system and give some apps remote access so easily. Overall, it is really hard to find better hardware value for money in pre-made/turnkey NAS than with Asustor solutions.

PROS of Asustor NAS

• Great Price vs Hardware – Often one of the lowest Prices Hardware solutions available
• Recent Lockerstor Gen 2 Releases are Incredible Value for the Hardware
• BTRFS Support
• First Brand to Adopt 2.5Gbe Commercially
• Nice software and still supports Kodi (unofficially), something slowly being pulled from other NAS Software stores – FULL REVIEW HERE
• Good selection of Home and Business NAS devices
• Early Adopter of HDMI 2.0a – so 4K at 60FPS and have their own HDMI GUI in Asustor Portal
• VM deployment and Container Support not dissimilar from QNAP, only not quite as flash
• Noise is pretty low on most home devices like the Nimbustor 2/4
• More Apps are available on the NAS app store, more than QNAP and Synology
• Product Naming is easier to follow than most brands

CONS of Asustor NAS

• Mobile Apps are very functional but appear a little sparse
• Many HDMI apps seem to be simplified web portals, rather than standalone applications
• Browser-based GUI does not feel quite as smooth as Synology DSM, but on par with others
• The Surveillance Center application feels very dated and less intuitive than most
• Have been targetted by Ransomware attacks in the last 2 years

Better Alternative to WD/Netgear for Connectivity – QNAP

The connectivity between the network-attached storage device and your local network hardware environment will massively dictate the speed at which your client devices can access your data for home or business use. Although there are a handful of more enterprise-level WD NAS solutions available, all of the WD My Cloud Feature 1Gbe with no means with which to upgrade that connectivity. Some NAS in the My Cloud range are a little better with dual 1Gbe RJ45 connections, but even then this is a small addition that in 2024 is less desirable than it once was. However, if you are looking for the best possible external connectivity in a modern NAS when choosing from or upgrading from a WD My Cloud NAS, then QNAP have easily the best selection of external connectivity on even their modest hardware solutions available.

Even on the 1/2-bay NAS solutions, you can find 2.5Gbe connectivity on a number of QNAP solution, which then scales progressively throughout their portfolio to multiple 2.5Gbe connections, 5Gbe connections and 10Gbe very easily while still maintaining a price point that remains compatible with that of even the biggest WD My Cloud solution. Then you have the fact that a number of QNAP solutions can be upgraded via PCIe or USB upgrade adaptors for more numerous external connectivity or at the enterprise level with larger bandwidth connections such as 25Gbe and 40Gbe of PCIe Gen 3 NICs for just a few £100s. Finally, there is the growing collection of Thunderbolt 3 equipped NAS systems from QNAP that allow a marginally more plug-and-play connection between the NAS and a thunderbolt 3 USB-C equipped client device. Ultimately QNAP NAS wildly outpaces the WD My Cloud range in terms of external connectivity and is arguably better for its external bandwidth than most NAS brands on the market today.

Better Plex Alternative to WD and Netgear – Synology and QNAP

As mentioned at the start of this article, many users purchased the WD My Cloud Pro NAS system as it was remarkably proficient at Plex Media Server, thanks to its choice of Pentium Processor and hardware transcoding in Plex as standard utilization. However, due to Plex not frequently updating the WD NAS Media Server application in line with how the platform has evolved over time, the WD My Cloud Pro PR2100 and PR4100 have grown increasingly less proficient at Plex Media Server, leading to guides and support walkthroughs being needed to bridge the gap more informally and this has been one of the largest driving force for users wishing to trade away from a WD NAS and onto something a little more modern. When it comes to buying a NAS that is primarily used for Plex media server, for the sheer simplicity and Performance it is hard to argue with a Synology or QNAP NAS as a better Plex media server. Although many would argue that a QNAP NAS would serve as a better Plex media server due to a higher class of CPU, the Synology NAS platform tends to get more out of the hardware at any given time in terms of efficiency which for most users and Plex media server is highly desirable for a stress-free, set up and forget architecture.

Here is my FULL Guide on Synology NAS for Plex (Click Below):

The performance of Plex media server on a QNAP or Synology NAS when compared with that of a WD My Cloud NAS though is not quite as clear-cut as you might like though. For a start, in order to take advantage of hardware transcoding on the NAS, you are going to need a paid Plex Pass, which may come as a real disappointment given that earlier revisions of Plex media server on the WD My Cloud allow Plex to use this CPU and hardware transcoding for free by default. However, the performance of this older Pentium in hardware transcoding is of a similar level to the software transcoding of the much newer Celeron found in the QNAP and Synology recent diskstation releases – so this advantage can be largely negated. One final point that, although not applicable to everyone is still worth considering when looking at a NAS for Plex media server, is how the system utilises the hardware resources available between both the Plex application, other software services and the system in general. Plex media server in its recent version consumes the majority of the hardware available on the WD My Cloud Pro system with even modest playback of 1080p media and is all but consumed by 4K files, leaving little or no resources for the rest of the NAS and it’s applications. The majority of Synology Plus Series Diskstation NAS systems, by comparison, thanks to using more modern hardware architecture and upgradeability in their design result in a smaller percentage of resource consumption buy Plex media server and therefore more fuel in the tank for other services too. If you are not planning on using hardware transcoding/encoding (i.e you have client devices that playback all your media natively with ease and/or you are only going to use the local network to stream), then you can start to look at non-integrated graphics NAS systems from QNAP and Synology too. Overall, though many of the other brands mentioned till now (Asustor, Terramster, etc) all arrive with similar hardware at each tier, I have regularly found that the Plex applications running in Synology DSM or QNAP QTS (either as the official app or as a container) jus run more efficiently on the QNAP/Synology platforms overall.

Better Alternative to WD and Netgear for Security and Scalability – TrueNAS

Let’s face it – 90% of users who are reading this article to move away from WD NAS are doing so for reasons of security. Or more precisely, they have lost faith/trust in their WD NAS’ balance of secure and reliable access. Aside from the storage of your data, another HUGE element of managing your NAS (TrueNAS or otherwise) is how well the system manages its network connectivity. This is such an important part of the perfect storage setup that it can often be the make-or-break of a system. This is especially true in 2024 as concerns of cyber security, ransomware, malware and remote access to your home/business network are extremely current! In the last 18 months, big turnkey/off-the-shelf NAS solution providers have been affected by ransomware and remote command injection-based attacks (Deadbolt, QSnatch, Dirty CoW, Dirty Pipe and more) and this has led to a large number of users rolling up their sleeves and deciding to move towards highly customizable/configurable solutions that allow them to craft a completely unique network security setup. Using TrueNAS to do this is arguably going to be a much more technical process BUT the range of customization and unique internal separate options that the platform offers is completely unique in many places and part of that stems from TrueNAS being built on FreeBSD (rather than Linux, as most other NAS platforms are built on, though there IS a Linux kernel TrueNAS option for those that want the benefits inherent to that platform in TrueNAS Scale). This allows a greater degree of partitional design that allows incredibly unique storage setups that brute force attacks and injected code methods can not overcome beyond a certain point. Eg If you think of TrueNAS on FreeBSD as a house, every single door in the house has a unique lock (multiple unique locks per door if you choose) and having keys to even a single door is just not enough to access everything. Even command-line/back-end access can be forbidden and for many that level of native isolation to the storage, backups and snapshots is damn near irresistible! Here are the elements of TrueNAS core that stood out for me in its network management and security.

Whether it’s compliance, performance, or economics, Federal, state and local governments have plenty to think about when choosing a data storage solution. TrueNAS provides various agencies with enterprise storage that is safe, secure, unified and scalable, which can be used with multiple applications. TrueNAS provides unrivaled data integrity protection, scales to 4PB, unifies block and file storage, balances price and performance, and uses the open source OpenZFS file system. Using TrueNAS eliminates the risk of deploying a complex storage infrastructure and reduces storage costs. The term JAILS is one that is thrown around a lot when people talk about security in the TrueNAS platform and for good reason. When it comes to installing a new third party tool/service that is not native to the platform, in TrueNAS you can install these additional components as completely contained areas of the system. These JAILS are excellent for securely and safely partitioning the system and services, that way in the event of troubleshooting, giving limited access to or quickly locking down a specific application or service. In essence, TrueNAS has two options to create a jail. Unusually for the platform, they even include a Jail Wizard (a hand holding guide, not a man in a big hat) which makes it easy to quickly create a jail. ADVANCED JAIL CREATION is an alternate method, where every possible jail option is configurable. There are numerous options spread across four different primary sections. This form is recommended for advanced users with very specific requirements for a jail. Many users might query why you would use a jail system such as this to run these contained storage/services, as opposed to a virtual machine or a container (as found more often in Linux). However, as jails run the FreeBSD operating system. These jails are independent instances of FreeBSD. The jail uses the host hardware and runs on the host kernel, avoiding most of the overhead usually associated with virtualization that requires hardware to be hard-locked or provisioned. The jail installs FreeBSD software management utilities so FreeBSD packages or ports can be installed from the jail command line. This allows for FreeBSD ports to be compiled and FreeBSD packages to be installed from the command line of the jail in a way that is considerably more configurable and more hardware efficient overall. That isn’t to say that TrueNAS ignores the versatility of Linux and containers, as their newer TrueNAS SCALE (Scale-out, Convergence, Active-active, Linux, Easy – doesn’t quite roll off the tongue, but covers the big advantages inherent to Linux kernel use) platform is built on Linux and takes advantage of those benefits too.

TrueNAS provides unrivaled data integrity protection for backup images by using the OpenZFS enterprise file system. OpenZFS is a next-generation file system in every regard, from its self-healing bit rot mitigation to its flexible snapshotting and replication. It guarantees that you recover the same data that was written. TrueNAS can also encrypt data and replicate it remotely. Many government organizations require encryption of at-rest and in-flight data, so TrueNAS supports disk-level encryption and encryption on data sent over the wire. TrueNAS remote replication (called TrueSync) can be encrypted; while the TrueNAS Web User Interface can be configured to work over HTTPS. Even its firmware updates are signed with a certificate issued by a public certificate authority. When you can’t leave security to chance, TrueNAS has you covered. Additionally, TrueNAS gives you flexibility in your choice of Big Data applications, while reducing the number of storage arrays needed. It is both a NAS and a SAN, supporting multiple block and file protocols. This gives you flexibility in your choice of applications, while reducing the number of storage arrays needed. Every common operating system, hypervisor, and application is supported. Instead of creating storage silos for your various applications, you can use one TrueNAS storage array. There is no avoiding that TrueNAS is an incredibly intimidating and HIGH learning curve platform to choose, especially when moving away from the chewable crayon and hand-holding presentation of WD My Cloud NAS systems – but in terms of security inside and out – very few platforms can challenge TrueNAS. Do keep in mind though that the system still gives YOU the power to make it insecure if you ignore the warning and/or allow 3rd party tools access. Ultimately, the power is in YOUR hands. You can learn more about TrueNAS Core (if you want the Linux version, that is TrueNAS Scale) in the review of the software below:

Better Alternative to WD and Netgear for Scale and Small Impact – UnRAID

You have likely heard about UnRAID in forums, community sites and server enthusiast discussion groups – but rarely on any premium platforms. This is because UnRAID performs a balancing act between a paid solution and Open-source. UnRAID is BY FAR the more resource lite server platform I will cover in this article and also has the potential to be BY FAR the cheapest too. UnRAID runs from a USB that you can connect to an existing system. That means whether you want to build a new PC/Server OR just want to re-use an old PC/Laptap/Mac Mini (maybe avoid that last one), you can simply put your UnRAID installation on a USB, connect it and boom – you have an UnRAID server that you can connect with over the network. It lacks alot of the bells and whistles of turnkey solutions like Synology and QNAP (all those client apps, 1st party apps and services in an app store, etc), but makes up for it by being fantastically efficient. It supports storage pools and volume type storage, but how the drives are held together and how redundancy/performance is managed is very different.

Unraid is unlike traditional RAID for a few reasons. In most RAID cases, when you write a file to a RAID array, more than one disk will spin up, and data is striped across several drives. So even a single file could exist on more than one drive. Because RAID uses more than one drive to read and write data, there is a performance benefit. RAID also offers a degree of safety. RAID5 can sustain the loss of a single drive, with RAID6 able to cope with the loss of two drives. RAID is still susceptible to catastrophic failure. If you were to lose two drives in a RAID5 array, you might not be able to get any of your data back. This is because the entirety of the data is dependent on the other disks. If you took out a single drive from a RAID5 array and plugged it into a computer, you won’t be able to see anything meaningful because the data is striped. A network share in Unraid can span multiple disks, but it manages the data quite differently compared to traditional RAID. Unraid can be configured to have up to two parity drives.

Similar to traditional RAID, this will prevent data loss if up to two drives die, keeping your data safe. There is a trade-off with storing the data in this method in that the performance for reading and writing data is limited to the speed of a single drive. However, Unraid mitigates this by allowing you to use an SSD as a cache drive. In Unraid, if one of your disks had to die, you could plug in another drive, and it would rebuild the data on that drive. However, if you were to lose more than one drive, you could still plug the remaining drives into a computer to retrieve what’s there. Another consideration with RAID is that the smallest drive limits the size of the array. This can limit how you can upgrade the size of a RAID array. Additionally, it may not be possible to add a single drive and increase the size of the array. The GUI might seem a little less graphical and easy to follow than your usual OS Desktop, but everything is well spaced out and you will find that things moderately intuitive once you get to grips with it.

In a direct Unraid vs Raid comparison, Unraid may not be as performant as traditional RAID, but it’s far more efficient. There is a massive reduction in power consumption because all the drives aren’t spinning to read and write data. Unraid is also efficient in how you can expand the size of the array. You can add a drive of any size, and it will increase the size of the array by that size, even if it doesn’t match the size of the other disks. As long as you ensure that your parity drive is equal to or larger than the biggest drive in your array, your data will be safe. The base configuration of an Unraid server requires only 2GB of RAM and a 1GHz processor. At idle, barely any RAM or CPU is used. Under regular usage, like a video playing and a file being written simultaneously, Unraid still barely bats an eye. This shows how efficient a basic Unraid performance is at managing its resources. One aspect puts people off Unraid: there is a cost attached to it. But it is excellent value for money, and there is a 30-day trial to try it for yourself and create your own Unraid NAS server. Moreover, Unraid has an excellent community forum that you can use for both support and advice on your build. One of the most significant advantages of Unraid is that it runs on regular PC hardware. Just keep in mind that the UnRAID software is not completely free. You can run it as a 30-Day trial, but you will eventually need to get a license key. You can find out more and get yourself an UnRAID License HERE – https://unraid.net/pricing?via=nascompares/

There’s no limit to how powerful you’d like to make your build as long as you’ve got the budget to match. If you require a NAS without virtualization or resource-intensive apps, you may even be able to repurpose an older computer that you own. All this said, if the idea of a DiY NAS build is too intimidating for you, you CAN use an existing NAS system and just convert it over to UnRAID very easily. It will need you to use a NAS with an HDMI out, at least 2GB of memory – but as you can see in the video below, it is very easy to run UnRAID on even a moderately priced NAS and end up with a fantastically capable UnRAID system indeed. Overall, although UnRAID cannot match the throughput externally/internally of the rest of the turnkey NAS solutions (or even compete with TrueNAS Core/Scale with ZFS), it allows you to reuse your existing hardware that you might have at home and set up an UnRAID NAS INCREDIBLY affordably!

Better Alternative to WD/Netgear My Cloud for Business – Synology

When network-attached storage was in its infancy, it was presented as a means for prosumers and small-medium business users to have an alternative to subscription-based Cloud services (DropBox, Google Drive, etc) with improved customizable security and larger capacities. Due to the nature of data and how it is the centre of all kinds of business in the last few decades, the idea of a business having its own server is hardly a new thing, given the importance of data retention and GDPR. However, the expectations from a business in what a server can do at even the most modest level have grown rapidly and a simple hard drive connected to the internet will simply not do! As mentioned earlier, the software available on the WD NAS OS platform is starting to look a little underwhelming in 2024, whereas Synology has invested heavily in software development for the NAS systems likely more than any other brand. Now, to cover the WHOLE Synology software and services that are included with their NAS’ would result in a review that is twice as long as this review so far! Synology’s Diskstation Manager software that comes with this device provides a massive arrangement of services, applications (first and third-party supported) and a huge number of client applications for Desktop clients, Mobile, Windows, Mac and Linux (as well as a bunch of other more home-based tools). These allow management and access to the data on a Synology in very tailored ways, as well as the web browser-based access that has the appearance, intuitive design and responsiveness of a local operating system. The DSM interface can be accessed by hundreds of users at the same time (with each user having tailored access, rights and privileges). DSM is available with ALL Synology NAS and the depth and abilities of DSM on any NAS are dependent on the hardware architecture of the NAS itself. In the case of most PLUS or XS series devices, they supports practically EVERYTHING (with the exception of SHR in the case of the XS, SA and UC series). If you want to learn about the latest version of DSM 7 and the software and services that are included with their systems, watch my FULL review below (alternatively, you can read the DSM 7 Full Review HERE):

Needless to say, most Synology NAS will support the bulk of DSM applications, features and services. Longtime followers of Synology (and NASCompres) will be familiar with the huge range of first-party applications and features of DSM, but for those less familiar, here are some highlights:

Synology Office – Create documents, spreadsheets, and slides in a multi-user environment. Real-time synchronization and saving make collaboration a breeze.

Synology Chat – Aimed at businesses, Synology Chat is an IM service that transforms the way users collaborate and communicate.

Synology Drive – Host your own private cloud behind the safety of your NAS with 100% data ownership and no subscription fees. Drive has become one of the premier applications of DSM and allows uses to create intelligent shared team folders that support versioning, file streaming+pinning, encryption, Windows AD support (soon) and native file system support with Windows and macOS.

Synology Photos – Manage your photos and videos with deep-learning algorithms that automatically group photos with similar faces, subjects, and places. Designed after the merger of Synology Photo Station and Moments, it also includes tailored folder, sharing and categorization features to help photographers manage their photos and share them with clients for feedback or business development.

Synology Calendar – Stay on track, share calendars, and schedule meetings, while ensuring sensitive information remains safely stored on company premises.

Synology Active Backup for Business (ABB) – Consolidate backup tasks for virtualized environments, physical servers, and personal computers, and rapidly restore files, entire machines, or VMs – license-free. This software also arrives as a specialised Microsoft Office 365 and Google Workspace platform to sync with those platforms and allow a bare metal tier to your cloud office services

Synology Hyper Backup – Backup your NAS safely and efficiently to multiple destinations with deduplication, integrity checks, compression, and versioning.

Synology Surveillance Station – Safeguard your business, home, and other valuable assets with reliable video surveillance tools. With improved AI services being accessible thanks to Synology BC500 and TC500 Cameras (which arrived in mid 2023 and a new CC400W Camera slated for mid 2024). Additionally, you can connect this platform with Synology’s cloud platform to use ‘C2 Surveillance’ and bolster the odds of recordings being maintained in the event of accidental/malicious damage to your surveillance system.

Synology Virtual Machine Manager (VMM) – An intuitive hypervisor that supports Windows, Linux, and Virtual DSM virtual machines. Its powerful disaster recovery tools help users achieve maximum service uptime.

Synology High Availability – Synology High Availability (SHA) combines two Synology NAS servers into one active-passive high-availability cluster, alleviating service disruptions while mirroring data.

Synology Central Management System (CMS) – Synology CMS allows you to manage multiple Synology NAS servers quickly and conveniently from a single location.

Synology Video Station – Manage all your movies, TV shows, and home videos. Stream them to multiple devices or share them with friends and family.

Synology Audio Station – Manage your music collection, create personal playlists, stream them to your own devices, or share with family or friends.

Synology File Station – Manage your Synology NAS files remotely through web browsers or mobile devices. This tool allows complete file management and contains all the features and services of your own native file management platform (archiving, extracting, Copy, Cut, Paste, Sharing, native file format opening, integration with the rest of the Synology applications, property/metadata access, etc)

Should I Choose Synology, QNAP, TrueNAS, Terramaster or Asustor NAS?

So, if you have reached this far in the article, you are likely wondering whether you should switch from a WD My Cloud NAS towards either a Synology or QNAP NAS? It’s a valid question, as both brands (especially in recent years) managed to carve their own very distinct design, the priority of build and available utilities for different end-users. Synology will always be the software-optimized choice over hardware (60/40) and manages to get the very most possible out of comparatively less hardware in their own first-party applications. QNAP NAS on the other hand has more of a hardware focus (again 60/40) which means that they have a better 1t and 3rd party hardware balance when it comes to using their system in your environment. Synology is a solution that wants you to do things its way and in return gives you a smooth if safe and predictable outcome. QNAP NAS manages to be exceedingly customizable and adaptable and for those who take the time to tweak it, setup it up from scratch or adapt it to their 3rd party environment, can achieve much better results overall. Below is two videos that focus on each brand and key consideration on QNAP and Synology before you buy. Take a look:

Choosing A NAS – Need More Help?

So, those were the key considerations for those looking to buy a new NAS or looking to upgrade/migrate from an older NAS Drive. However, there is still so much that you may need to know to range from operating system compatibility, how to connect the NAS in the best way, ideal software and the best backup methods. If you still need help choosing the NAS solution for your needs, use the NASCompares free advice section below. It is completely free, is not a subscription service and is manned by real humans (two humans actually, me and Eddie). We promise impartial advice, recommendations based on your hardware and budget, and although it might take an extra day or two to answer your question, we will get back to you.

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Data continues to grow exponentially, with everyday devices generating substantial amounts of data. High-resolution photos, 4K Ultra HD HDR movies, and internet connections surpassing gigabit speeds have become the norm. This surge in data creation and transfer has highlighted the limitations of the traditional 1GbE (RJ45) LAN/WAN ports, often causing network bottlenecks. In the past year, client hardware like phones, laptops, TVs, and tablets have adapted to this challenge, increasingly incorporating advanced WiFi protocols such as WiFi 6 (802.11ax). Similarly, in the realm of Network Attached Storage (NAS), addressing bandwidth limitations has been a focus for several years, with one of the key solutions being the adoption of 10GbE technology. 10GbE, offering ten times the bandwidth of the conventional 1GbE, enables network transmissions to exceed 1,000MB/s. Although 10G technology has been around for a while, it’s only in the last few years, particularly in 2023 and 2024, that it has become significantly more affordable. This price reduction has made it feasible for both home and business users to upgrade. The cost of 10G adapter cards has dropped to under £100, and network switches are now priced only slightly higher than their 1G counterparts. Furthermore, in some instances, the physical compatibility of 1G and 10G is identical (Copper RJ45), simplifying upgrades and allowing for considerable hardware reuse.

10GbE has become much more accessible than previously anticipated. To assist in your decision-making process, below is a video detailing numerous reasons to upgrade to or opt out of 10GbE, which could be helpful in your search for the best 10GbE NAS to buy in 2024.

Best NAS of the Year (Honourable Mention) Terramaster T9-450 $999-1099 – Buy Here on Amazon – Buy HERE on B&H (Best Software) Synology DS1823xs+ $1799 – Buy Here on Amazon – Buy HERE on B&H (Best Hardware) QNAP TS-855X $1300-1500 – Buy Here on Amazon – Buy HERE on B&H (Best Value 10G + NVMe) Asustor Flashstor 12 Pro $799 – Buy Here on Amazon – Buy HERE on B&H

Key Features of Top 10GbE NAS Drives in 2024

When exploring the various 10GbE NAS drives available, it’s crucial to recognize that they are not all created equal. Despite the temptation of lower-priced models from emerging brands, these often lack durability and comprehensive features. Here are the essential features that the best 10GbE NAS drives, regardless of brand, should include:

1. **Integrated Hardware and Software**: Includes a web browser interface, mobile and desktop apps for backup, media streaming, surveillance, and file management.
2. **Multi-OS Compatibility**: Accessible via Windows, Mac, Android, and Linux.
3. **Warranty**: Typically 2-3 years, extendable to 5 years.
4. **Network and Remote Access**: Local network access and secure remote access with brand-supported services at no extra cost.
5. **Support for Latest Hard Drives**: Compatibility with the latest 20TB NAS hard drives.
6. **RAID Support**: Multiple drive configurations for data protection and performance.
7. **Regular Updates**: Frequent updates for security, features, and services.
8. **Cloud and Enterprise Service Integration**: Syncing capabilities with cloud services like Google Drive, Dropbox, and OneDrive, and enterprise services such as AWS and Azure.
9. **Shared Drive Hosting**: Ability to host a synchronized drive on your device, visible in the native file manager.
10. **Direct Network Connectivity**: Access via ethernet for 100MB/s or higher connectivity.
11. **Backup and Sync Tools**: Client-side tools for regular backups of files and system data.

Ensure any 10GbE NAS you consider, beyond the top recommendations, includes these features. These aspects are often compromised in cheaper models, resulting in less proficient NAS servers. Let’s now look at the best 10GbE NAS drives to buy right now.

Honourable Mention, Good Value 10GbE – Terramaster T9-450 NAS

0-198TB, 9-Bays, 2x PCIe Gen 3 M.2 NVMe 2280, Intel C3558R Atom Quad Core CPU, 8-32GB Memory, 2x 10GbE SFP, 1x 2.5GbE Port, PCIe Slot (TBC), 2yr Warranty

Current Price/Availability on Amazon – $999-1099

Hardware Review – LINK

YouTube Video Review – Watch

What I said in my review May ’23:

Terramaster has really changed the playing field with the T9-450 NAS. I was already a big fan of their latest generation of 6-Bay, 9-Bay and 12-Bay desktop chassis – providing a pretty substantial amount of storage in a tower design that borrows ventilation methodology traditionally found in rackmounts, but the T9-450 takes this logic and doubles down on it hard. The dual 10GbE on the system means that, despite it’s comparatively modest price point (when comparing against similar scale solutions from Synology and QNAP) you genuinely have a solution with the potential to allow you to enjoy every single MB/s or GB/s of your RAID externally. This is further bolstered with additional 2.5GbE ports, m.2 NVMe bays, uncomplicated support of HDDs/SSDs and just generally a very sensible system that shows how much Terramaster has matured as a brand. The TOS software is still not quite up there with Synology’s DSM or QNAP’s QTS in terms of ease of use and AAA+ features, but it is definitely a great entry point OS that has tighted it’s security since the brand was targetted by a ransomware group (along with other brands, they were affected by Deadbolt attacks) – it certainly lacks some of the background optimization of it’s competitors, but then this is reflected in the budget of the system too.

The internal PCIe slot that has been largely ignored is a bit of a missed opportunity and I am not a big fan of how they have addressed memory compatibility, but overall it is very, very tough to criticise the T9-450 NAS when you factor in the value of the package here. Factor in that you can very easily swap out the OS for many others, and it largely silences alot of the negatives here too. Overall, the T9-450 could potentially be the best NAS that Terramster has ever released and if they continue to address later releases with the same level of hardware value, this could definitely give the bigger names in the industry something of a headache down the road. I highly recommend this system for its value and performance potential!

SOFTWARE - 7/10

HARDWARE - 10/10

PERFORMANCE - 8/10

PRICE - 9/10

VALUE - 10/10

8.8

PROS

Surprisingly compact for 9 Bays of Storage
Good Middle ground between a Rackmount and Desktop System
Dual 10GbE - LOVELY STUFF!
Also has support of SMB MultiChannel and an extra 2x 2.5GbE
Decent throughput Capable CPU
Great RAID Options
Snapshot Replication
BTRFS/EXT4 Support as preferred
A large amount of maximum memory supported (16-32GB - TBC)
M.2 SSD Bay inside for caching/storage
TOS 5.1 is genuinely good, if not quite as polished/evolved as it\\\'s competitors
VERY easy to install TrueNAS, UnRAID, Proxmox, OpenMediaVault, etc (and also easy to reverse)

CONS

Secret PCIe Slot - Unused?!
Supports ECC Mmeory, but not included (might annoy some)
NOT QUIET!

DEAL WATCH – Is It On Offer Right Now? These Offers are Checked Daily

Best All Round 10GbE NAS for HW and SW – Synology DS1823xs+ NAS

0-176TB, 8-Bays, 2x NVMe Cache Bays, Quad-Core Ryzen V1780B 3.4Ghz CPU, 8-32GB DDR4 ECC Memory, 1x 10GbE, 2x 1Gbe Port, 1x PCIe 3×8 Upgrade Slot, 5yr Warranty

Current Price/Availability on Amazon – $1799

Hardware Review – LINK

YouTube Video Review – Watch Long Review – Watch Short Review

What I said in my review March ’23:

If you are looking for a solid and confident move away from expensive long-term cloud subscription services, away from your defunct Drobo system or simply looking for a Synology NAS that has good hardware inside, outside and with DSM all over it – the DS1823xs+ NAS is a very solid choice indeed! With a huge degree of expandability and upgradability open to the end user to scale with later in the system’s life, extensive long-term committed software support and that 5yrs hardware warranty out the box – this is a system that is clearly designed for the long-haul and as soon as you factor in the complete hardware+software nature of this purchase with DSM included, it’s a very tasty box! There are a few odd choices here or there (e.g M.2 NVMe Pools not presented in the way some might like and HDD/SSD compatibility that clearly favours the enterprise tier), this is still easily the most powerful and capable 8-Bay system that Synology has ever produced. Whether you are a small, medium or large business user, this system has a large amount of potential for your data and has the horsepower for multiple VMs, large-scale surveillance, widespread backups, broad multi-user access and all of these running at the same time in a remarkably compact package.

That said, the DS1823xs+ NAS has a little bit of an identity crisis when you scale it up with the rest of the larger tiers of the Synology portfolio and, although I genuinely like it, seems to be a system that exists BETWEEN the Synology PLUS and XS series (see my points about the RS2423+) and when you look at it in that context, it sees the tiniest bit more expensive than it should be. If you are looking at the DS1823xs+ NAS and fully intend to scale up the storage, external bandwidth or memory in the next two years, I would recommend skipping this and opting for the DS3622xs+ instead. However, the base model of the DS1823xs+ has alot of ‘umpf’ under the bonnet and short of those hurdles for some on compatibility, the DS1823xs+ seemingly lives up to alot of it’s expectations!

SOFTWARE - 10/10

HARDWARE - 8/10

PERFORMANCE - 9/10

PRICE - 8/10

VALUE - 8/10

8.6

PROS

Supports ALL of the Synology App Suite
Huge Amount of Expandability
High Capacity / Low Impact
10/10 Chassis Design
M.2 NVMe SSD Storage Pools
Balanced/Powerful CPU
5yr H/W Warranty & Long S/W Support
Tier Storage Ready
ECC Memory and 8GB Day 1
Hugely User-Friendly GUI
10GbE x86 8-Bay Expandable Synology......FINALLY!

CONS

HDD/SSD Compatibility is going to Annoy some
M.2 NVMe SSD Lane Limits
Lack of SHR
DS3622xs+ is £1000+ more, but significantly upscaled on almost everything

DEAL WATCH – Is It On Offer Right Now? Synology 8-Bay DiskStation DS1823xs+ (Diskless) Amazon USA 85.31 OFF (WAS 1885) [LINK] Synology DS1823xs+ 8 Bay NAS Desktop: High-Performance Storage Solution Amazon UK 15.57 OFF (WAS 1731) [LINK] These Offers are Checked Daily

Best Storage 10GbE NAS – QNAP Triple Tier TS-855X Server

0-130TB SATA HDDs, 0-16TB SATA SSDs, 0-16TB 3×4 M.2 NVMes, 6+2+2-Bays, C5125 8-Core Atom CPU, 8-128GB Memory, 1x 10GbE and 2x 2.5GbE Ports, 2x PCIe 3×8 Slots, 3yr Warranty

Current Price/Availability on Amazon – $1300-1500

Hardware Review – LINK

YouTube Video Review – Watch

What I said in my review June ’23:

I have to say, I am INSANELY impressed by how much bang for buck is being included in the TS-855X and although it is not the most powerful device in the market (arguably intentionally, as it favours the more affordable Atom over a xeon), it is a sensible workhorse of a NAS. On the positive side, the QNAP TS-855X NAS comes with numerous strong selling points. The device offers large storage potential, especially with the ZFS file system, making it a powerhouse for data management. The choice of CPU is also sensible, providing a balance between performance and cost-effectiveness. The inclusion of the QTier tool is particularly appealing, adding a layer of efficiency to the storage management. Another big plus is the user-friendly GUI for ZFS in QuTS, making it accessible for users with varying levels of technical expertise. The three-tier storage options and support of ECC memory with a maximum of 128GB further enhance the device’s versatility and potential. Moreover, the TS-855X provides a wealth of expansion options and comes with 8 camera licenses with QVR Pro/QTS. The well-ventilated design contributes to thermal efficiency, ensuring optimal performance, while its support for the latest 22TB and soon-to-be-released 24TB drives future-proofs your investment.

However, the TS-855X is not without its drawbacks. While the two SATA SSD bays provide extra storage options, they would have been better if they were U.2 slots, which offer faster speeds. Although the device supports ECC memory, the initial 8GB memory in the base model is non-ECC, which might not be optimal for all ZFS services. The memory capacity might also be somewhat low for users with intensive data needs. Furthermore, the software can sometimes be inconsistent under heavy use, and it has a steeper learning curve compared to competitors like Synology. Finally, the pricing structure for the TS-855X is a mixed bag. While some users may find the cost reasonable given its features, others might feel it’s a bit steep for what it offers. Therefore, while the QNAP TS-855X NAS offers a plethora of attractive features and strong performance, it’s worth keeping in mind that a spend of a few hundred more dollars opens the door to Intel Core-powered NAS in the TVS-hx74 series or more powerful Xeon triple-tiered systems such as the TVS-h1288X. If you want power, but on a budget, it’s a great choice!

SOFTWARE - 8/10

HARDWARE - 8/10

PERFORMANCE - 9/10

PRICE - 8/10

VALUE - 8/10

8.2

PROS

Large Storage Potential (Especially in ZFS)
Sensible Choice of CPU
QTier Tool is VERY Appealing
ZFS in QuTS but with a User Friendly GUI
Three Tier Storage Opts
Support of ECC Memory & 128GB Max
Tonnes of Expansion Options
8 Camera Licenses with QVR Pro/QTS
Well Ventilated Design
Supports Latest 22TB and 24TB (soon)

CONS

2x SATA SSD Bays Would Hva ebeen Better if U.2
Initial 8GB Memory is low for all ZFS services + is not ECC in default/Base Model
Software can be a little inconsistent under excessive use
Features a steeper learning curve than Synology
Early Pricing is a Mixed Bag

DEAL WATCH – Is It On Offer Right Now? These Offers are Checked Daily

Best Value 10GbE NVMe NAS – The Asustor Flashstor 12 Pro NVMe Flash Server

0-96TB, 12x M.2 NVMe 3×1 Bays, Supports 2x USB Expansions, N5105/N5095 4-Core CPU, 4-16GB DDR4 (non-ECC) Memory, 1x 10Gbe Port, 3yr Warranty

Current Price/Availability on Amazon – $799

Hardware Review – LINK

YouTube Video Review HERE)

What I said in my review June ’23:

I cannot stress enough how impressed I am that the Flashstor 6 and Flashstor 12 Pro are priced at $499 and $860, respectively, given the level of hardware on offer here. These are by no means enterprise-grade NAS server solutions, nor should they be thought of as such. However, given the cost of typical fully featured 4x HDD solutions from their competitors and the brand themselves, which often start at $550 and above, it is quite remarkable that the six M.2 SSD system with comparable internal hardware comes in at $499. As long as a user keeps their expectations in line with what this cost versus its capabilities, it’s really tough to argue with the price point that these two devices have arrived at on the market. The Asustor FS6712X Flashstor 12 Pro NAS presents a unique offering in the NAS market, leveraging NVMe technology to provide high-capacity, ultra-high-performance storage. The device’s design, with its rhombus-shaped enclosure and twelve M.2 NVMe slots, sets it apart from traditional NAS devices and offers a sleek and modern aesthetic.

The tool-less drive installation mechanism makes it easy to set up and expand the storage capacity. However, there are some considerations to keep in mind. The limited number of PCIe lanes provided by the Intel Celeron N5105 processor may restrict the performance of high-speed NVMe drives. The single 10GbE LAN port also presents a potential network bottleneck, limiting the device’s overall network performance. Users seeking maximum performance and network throughput may find alternative solutions better suited to their needs. Despite these limitations, the FS6712X shines as a storage solution for users who prioritize high-capacity storage, quiet operation, and low power consumption. The device’s ability to directly output 4K video, along with its range of Asustor-approved apps, makes it an excellent choice for media distribution and presentation. In terms of pricing, the FS6712X comes with a price tag of $850+. While this may appear high at first glance, it is comparable to 8 bay drive NAS SATA devices and many of those do not even include NVMe slots or 10GbE. Users looking for a more cost-effective option can consider the Flashstor 6, which offers half the number of slots and 2x 2.5GbE enabled ports for $499.

As the cost of flash modules continues to drop, and larger capacity drives become available all the way up to 8TB (even without QLC), the FS6712X provides an attractive solution for those seeking high-capacity and high-performance NAS storage. While some underlying performance relativity by the end user needs to be factored in and hardware limitations exist thanks to the use of that Celeron to remain budget-friendly, the FS6712X is a tremendously smart move by Asustor. A well-designed NAS that presents a much more confident solution demonstrating the benefits of NVMe-focused NAS devices to an audience that would have assumed such things are way, WAY outside the realms of affordability!

SOFTWARE - 7/10

HARDWARE - 9/10

PERFORMANCE - 7/10

PRICE - 10/10

VALUE - 10/10

8.6

PROS

6x NVMe SSD Flash NAS for under $500 - COME ON!
Low Power Use
Full 1st Party NAS OS Included
USB 3.2 Gen 2 10G Connectivity and wide USB Support/Compatibility
Very Slick and compact design
SP/DIF and HDMI 2.0b Outputs will hugely please the multimedia user community
Likewise, Plex Performance is very good for 4K and 1080p conversions

CONS

6x NVMe Performance will never be realised because of the Intel Celeron CPU inside and 3x1 Limits
2.5GbE x2 is good.. but its still hugely limiting for those NVMes
Lack of ECC memory (cost prohibitive of course) will put some serious users off

DEAL WATCH – Is It On Offer Right Now? Asustor FS6706T Flashstor 6 $419 AAAwave USA $419 ($30 OFF with code) [LINK] These Offers are Checked Daily

Need More Help Choosing the right NAS?

Choosing the right data storage solution for your needs can be very intimidating and it’s never too late to ask for help. With options ranging from NAS to DAS, Thunderbolt to SAS and connecting everything up so you can access all your lovely data at the touch of a button can be a lot simpler than you think. If you want some tips, guidance or help with everything from compatibility to suitability of a solution for you, why not drop me a message below and I will get back to you as soon as possible with what you should go for, its suitability and the best place to get it. This service is designed without profit in mind and in order to help you with your data storage needs, so I will try to answer your questions as soon as possible. Just enter in a few details of your setup, storage requirements and (in the case of buying a new solution) your budget – then me and Eddie the Web guy can help you with your question. This is a completely free service, is NOT provided with profit in mind and is manned by two humans (no bots, no automated replies, etc). Assistance might take an extra day or two (the service gets a lot of visitors) but we do try to answer every message. If you want to support this service, you can find out how to donate HERE. Otherwise, you can still just message us for free advice anyway!

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Are you a NAS owner? Perhaps you are considering buying a NAS based on a recommendation from a friend, work colleague, IT professional or even myself (Robbie) on YouTube. The appeal of owning your own server, cutting the connection with your subscription cloud providers such as Dropbox or Google drive, having all your data backed up in-house and that feeling of pure control/ownership is hard to underestimate. However, over the last 4-5 years or more, it has been hard to ignore that the brand has suffered a series of security issues surrounding the subject of ransomware – a process whereby your data is encrypted with a unique, near uncrackable cypher and a document (typically a .txt) is left for you with instructions for you to make a payment in bitcoin to a predesignated account in order for instructions and the key to recovery your data. Ransomware in of itself is not new and originally dates back to 1996 under the name cryptoviral extortion (you didn’t come here for a history lesson, but the wiki covers a lot of those early developments into the concept) and is frighteningly easy to conduct IF an intruder has access to your system and/or the means to inject the command to encrypt the data inside of any system. Words like virus, hack and malware have been thrown around the internet for the last 20-30 years, however, Malware feels significantly more organized and comparatively recent, as well as being something that has been enacted on all storage platforms, such as Google Drive (thanks to sync tools), Apple was directly hit in 2021 and over 300 BIG name companies that you WILL of heard of in the last 18 months that included:

Acer, FujiFilm, Northern UK Rail, Exabyte Web Hosting, Foxtons, The Salvation Army, Shutterfly Photography, Bose Sound, The NRA, Kronos CRM systems, Gigabyte Motherboards, Volvo, SPAR, Olympus Cameras, GUESS Fashion, ADATA, CD Projekt, Travelex, SK Hynix, Capcom, Crytek, Kmart

Those are just a brief scan of confirmed news reports and only a small fraction of the companies, brands and institutions that have been successfully targetted. Tech companies, media companies, charities and countless retail outlets. Why am I going through all this? Well, 1, these companies should have exceptionally sophisticated storage and remote access protocols in place, 2, cannot use the excuse of being companies with practically no formal association with high-level storage and 3, are companies with a responsibility to protect significantly custom databases that eventually fell foul (partially or fully) to vulnerabilities. Personally, I DO think, when NAS brands have blame on their side (eg Asustor/Terramaster with Deadbolt, QNAP with QLocker, Synology with SynoLocker, etc) that they need to acknowledge publically, make significant errors in these attack proactive management AND have handled a number of the follow-up actions to these incidents very poorly (both in terms of communication and execution) – They need to put their hands up and say “We F’d Up” and take responsibility, up to a point! However, I do also think that the end-user base is also not completely innocent and alongside ascertaining whether any particular NAS brand is safe to use in 2024, we should also think about how we store data, the limits of our own due diligence and our expectations from server devices.

Important note – If you are currently unaware of the severity of ransomware attacks, malware attacks and authentication bypass vulnerabilities, you need to subscribe to this page HERE on NASCompares. Also, if yo are in any doubt about NAS security and owning a system, REMEMBER, the very LEAST you can do is:

• Set your system software updates to automatic (either FULL or just security updates)
• Disable the ‘admin’ account (it should be disabled by default, but make sure!)
• Disable SSH / Terminal services if you are not using them (again, these should be ‘off’ by default, but check)
• Create exclusre login credentials to services/clients (eg Plex should/can have a user:plex + password, and then restrict that account to only the folders and services that it needs, then restrict or ‘ready only’ the rest
• Have at least one backup in place. Remember that a backup is a complete copy of all your data in a different system/location!!!
• Change random ports in the system for accessing the NAS (you tend to find NAS systems use 8000, 8001, 8080, 5000, etc. Change them to something random)
• Enable 2 Step Authentication / 2FA / OTP
• Do not F&*k around with your router or open ports unless you know what you are doing!

Additionally, if you have been affected by ransomware on your storage solution (QNAP, Synology, UnRAID or whatever brand), this post is not intended to play ‘blame games’ or detract from the impact (personally or professionally) that it has caused. I have experienced ransomware attacks, malware attacks through my browser, virus attacks on my OS and seen my fair share of attacks fail and (annoying) succeed. Please do not take this article in the spirit of ‘get stuffed, It’s your fault!”, but as a means of dissecting the current state of play with NAS devices and the realistic expectations/responsibilities of all involved.

PSA – GET YOUR BACKUPS IN ORDER!

Before you even go one paragraph further, I have a simple question for you – do you have a backup in place? If yes, then carry on to the next part. If not, and I cannot stress this enough, GET ONE NOW. The time you are spending reading this you could be susceptible to data loss in about 10 different ways without even factoring in ransomware (Power failure leading to hard drive corruption, Malware from a slightly iffy google search this morning, cloud storage provider going bust, OS failure on your device, etc). In this day and age owning a sufficient data backup is as sensible as buying a raincoat or looking both ways when you cross the street – you don’t do it because you like rain or like looking at cars, you do it because they are peace of mind, they are a safety net, they are for caution in case of the worst. It is a bit tenuous, but owning one or multiple backups always make me think of this quote from Shawshank Redemption by Stephen King:

“There are really only two types of men in the world when it comes to bad trouble,” Andy said, cupping a match between his hands and lighting a cigarette. “Suppose there was a house full of rare paintings and sculptures and fine old antiques, Red? And suppose the guy who owned the house heard that there was a monster of a hurricane headed right at it. One of those two kinds of men just hopes for the best. The hurricane will change course, he says to himself. No right-thinking hurricane would ever dare wipe out all these Rembrandts, my two Degas horses, my Jackson Pollocks and my Paul Klees. Furthermore, God wouldn’t allow it. And if worst comes to worst, they’re insured. That’s one sort of man. The other sort just assumes that hurricane is going to tear right through the middle of his house. If the weather bureau says the hurricane just changed course, this guy assumes it’ll change back in order to put his house on ground zero again. This second type of guy knows there’s no harm in hoping for the best as long as you’re prepared for the worst.” 

Get a Backup in place

More Ransomware Attacks on QNAP than Any other NAS Brand?

WannaCry, QLocker, eChoraix, Deadbolt, how, many, times…

Probably the most compelling argument against the safety of NAS for many buyers is the simple fact that NAS brands increasingly seem to been in the news more for reasons of ransomware attacks. Indeed, even a quick browse of the last 24 months on the site ‘Bleeping Computer’ for stories on QNAP shows you that there have been multiple vulnerabilities found in their software/access that have allowed encryption commands to be injected into the QNAP NAS system to execute the ransomware attacks. How can this one brand be such a soft target? What are they doing wrong? Well as it stands, reading through news posts before/after previous ransomware attacks, as well as the dissection of events on the official forums in the midst of the an attack, the consistent threads are:

• QNAP is rolling out software and services with weak default settings and acceptable minimums to allow inexperienced users to open up external access WITHOUT the users understanding the risks
• QNAP has weaknesses in it’s software that the brand arguably takes a more reactive, than proactive stance on repairing
• QNAP’s recommendations on actions to user post-ransomware attack both publically and in 1-to-1 dialogue with users has been felt unsatisfactory
• Your QNAP NAS is better off currently used offline/network only

As general as all that might sound (without letting personal opinions colour it) those are largely the four core issues for many that have voiced their feelings on this in the forums. Moving away from the hefty subject of data loss slightly (we will be returning to that in a bit, but that is a question of Backups and routines to discuss), there is the fact that there have been vulnerabilities found in QNAP 1st party applications and services – but then again, so have there been in different NAS brand’s own services too. A click look at their respective Security Advisory pages will tell you this. This doesn’t exonerate QNAP in any way here, as part of the ‘social agreement’ between the end-user and QNAP is that as long as we ‘follow due diligence in protecting the data inside the NAS as directed AND maintain our own network/router setup, the QNAP NAS should protect our data inside the NAS to the best of it’s ability. This is where it all becomes problematic. As QNAP have never successfully balanced the line between giving the user freedom, control and customization WHILST still preventing the user from doing anything self-harming without a full idea of the consequences. It’s a line that their biggest competitor Synology seems to toe better and this comparison only serves to re-enforce the feeling (and numbers) that QNAP are attacked more.

The Nature and Practice of Firmware Updates on ALL NAS Brand Devices – Prevention & Cures

“Remind me Tomorrow” click

Though sometimes NOT the means with which a vulnerability in the NAS software/services is achieved, it is still a factor in some instances that updating to a later firmware would actually have closed a vulnerability. However, this is a remarkably broad statement and the truth is a great deal more nuanced. First, we have to understand that ALL software that has a remote access component via the internet will likely be investigated by cybercriminals for weaknesses. Not just NAS ones – ALL of them, from Microsoft office and Android mobile OS, to your LG TV and Amazon FireTV. Hell, I bet there are people who have investigated the ‘buy now’ option of WINRAR in effort to see if an opening exists to use it as a ransomware entry vector. What I am saying is that as soon as a commercially popular software with internet access exists, people are going to try and take it apart to find out its weaknesses for exploitation. If/When these weaknesses are found and actioned (or submitted to the brand for bounty programs – whereupon brands ask people to try and break their software, so they can make it better/safer/improved), the brand then issues a firmware update to the affected software/services to its user base, then around the merry-go-round we go again! This is not a process that happens daily – but it definitely happens weekly or monthly (depending on the frequency of the brand to instigate the changes that are raised to them). This is why is it so common for companies that are affected by ransomware in their software/services to immediately highlight the need for firmware updates. At that point, the attack vector and vulnerability is reverse engineered, patched and closed. Many of these vulnerabilities are small. Very, VERY small sometimes. Indeed, it is for this reason that all the reputable NAS brands have security advisory pages that list current weaknesses, vulnerabilities and issues on their platform that are being investigated (Synology HERE, Asustor HERE and yes, QNAP HERE) and in all my time in the world of network-attached storage, I do not think I have ever seen one of these pages have ‘100% resolved’, but when something is resolved the resolution is invariably rolled into an update. So what we can take from this is that although firmware updates do not completely remove the possibility of new vulnerabilities being found in the future, they do seemingly close the bulk of existing vulnerabilities that have been found by/volunteered to the brand.

So why do we not install the firmware updates automatically? This isn’t limited to NAS of course! From the Mac notification that have been nagging you at the top right of your screen, to the windows update at the bottom right and all those applications on your phone that are asking you to please install the latest updates to your software – we choose to ignore them til ‘later’! Worse still, there is the old ‘if it ain’t broke, don’t fix it’ mentality that will often result in many users only installing smaller updates, but flat out avoiding the BIG updates as they can ‘change where everything is’ or ‘I heard it breaks a bunch of stuff’. Businesses in particular with shared files in their thousands are always reluctant to run any process that can suspend that access temporarily or change how something works. So, there we have a fine melting pop of ingredients that has led (in some instances, but not all – as we will go further go into) to many users being hit by ransomware attacks via vulnerabilities that, although patches were available, were not actioned. How do we resolve this? Forced update that leaves the user’s own hesitance out of the equation? Limitations of the system’s remote connectivity unless the latest firmware update is installed (console gamers will be very familiar with that method of course)? Or a 50/50 split where minor updates are optional, but larger ones are mandatory? It’s a tough tight rope to walk. So, let’s see how QNAP walked/walks this tight rope and how they could have possibly done it ALOT better.

System Updates and Updates – Should a NAS Brand FORCE Firmware Updates to Users?

Forced? Optional? Access Penalties?

As mentioned, tighter control of firmware implementation would allow the brand to ensure that a NAS that has internet accessibility is updated to a high/current firmware revision. Alternatively, the brand could limit the systems external connectivity and disable all settings if the firmware on the system is not up to date – simply running a check with the NAS brand connected domain when trying to access these services and settings and declining if the latest update is not installed. Xbox and Playstation users are more than aware of this as a fixed rule to ensure that installed software is officially licenced and checked in advance. However, those are closed systems and many buyers have selected NAS over cloud services precisely because of the flexibility and customization it offers. However, when NAS brands have previously FORCED firmware updates remotely for services, it has NOT been received well:

Forced updates are something of a taboo subject too, with the recent rather heavy-handed move by QNAP back in 2020 in light of the Deadbolt ransomware attack to remote push the latest firmware update to all QNAP NAS systems that were internet-connected without any notice to the end-users (overriding any settings that disabled or prevented this). Now, clearly, QNAP did this as an extreme and something to prevent the vulnerability of the system software and/or configuration from being exploited further (that have still not been fully confirmed in its attack vectors, with some users who have ridiculously high-security settings still getting hit). In non-ransomware instances, I think QNAP issuing a message to their user base with a “In 5 day’s there will be an essential system update on XX day XX month at XX:XX time” message, with even a brief explanation of why would have been infinitely more preferable and would have been met with a much more positive stance (as well as it also making many users update sooner). However, clearly, the decision for a forced update was more of a last resort/hastily decided choice and that forms part of another reason that many users find the QNAP platform to sometimes bring services and software to market that could do with a little more time in the oven. Whatever way you look at it, QNAP was going to be damned, whatever they did. But did they put themselves in this position? What about the expectations of the end-user and due diligence? What SHOULD be the expected skillset of a NAS buyer to start with?

The Extent of the End User Responsibility, Skillsets and Expectations? What Are YOUR Responsibilities as a NAS Owner?

How much should a user be expected to know about networking?

The simplicity of NAS systems can often be oversold. It’s annoying and I am as guilty as most of this, but given the wide range of users who install a NAS system into their storage environments, the ease of setup and use is not shared with the ease of setup and understanding of network security in your home or office. On the one hand, NAS brands have supplied multiple services and processes in their system software that make remote access easy, encrypted transmissions easy, SSL certificate applying easy, 2-step authentication easy, UPNP and router pushing easy – you name it, they have tried to make it easy. But should they have? The ease of setting up a number of these services (as well as non-randomized settings in some places) can easily give users a false sense of security. So, for those users of a higher skillset, it would be acceptable that a NAS should only be remotely accessed with the highest layers of security applied, and it should not allow remote level access to be possible without some unique intervention and set-up by the end-user (not just a password and/or disabling an admin account), although to stop presets of this nature would lead to a noticeable spike in the difficulty of setup, perhaps that is what is needed. This is by no means a new issue we are discussing and even a brief google search online finds examples of attack vectors and methods as far back as 1999 on public/org sites.

However, in reality, it simply would not work like this, The user base of most established NAS brands are just too varied and though these tougher and more unique security implementations would secure things, the less technically skilled users would hit hurdle after hurdle, once again, one of the prices of some (not all) of that flexibility. Alot of users who have been hit by ransomware attacks have specifically headed to official forums because they do not have the remote setup experience that might be deemed an acceptable minimum to start opening ports via the NAS settings or directly on the router. This once again brings us back around to what should be the expected skill level of an average NAS Drive owner, how much of the control and security profile of the storage system belongs to the NAS manufacturer and how much should the buyer be expected to do independently? You can buy a car, you can fill it with petrol and the manufacturer can tell you its top speed, and miles to the gallon – but no car manufacturer would feel the need to add to all their adverts “must have a driving licence”, do they? It’s a rather stretched simile I know, but the fact remains that users cannot expect to connect their storage to the internet in 2024, open up pathways to it via the internet and not at least make allowances or provisions that an attack could happen. This leads us to the hardest and coldest fact of practically EVERY SINGLE NAS related recent ransomware attacks that, although only applies to a % of users, is still depressingly true.

How Backups and Data Storage are Still being Misunderstood – UNDERSTANDING WHAT A BACKUP IS, AND A NAS IS NOT!

A frighteningly large number of victims with no backup. Acceptable backup levels?

One of the hardest choices for anyone that has been successfully targetted by ransomware attackers (not exclusive to NAS either) is the choice to pay or not. When I am asked to make recommendations for a home or business user in the free advice section here on NASCompares or the comments on YouTube, I will always ask what the user storage quote is currently (now then double annually over 5yrs), their user base (volume and frequency) and their budget? That last one is always a kicker for some, as no one wants to show their cards! I’m not a salesman and I do not work for a eRetailer, I ask because there is a lot of ground between a £99 DS120j and a £5000 RS3621XS+. However, budget is INCREDIBLY important and should not only be measured by the number of 0’s in the account, but also by the cost of if the data is lost! Many users are so busy thinking of how much it will cost to provision for the future, that they are not factoring in the cost of replacing the past! This is the exact personal vulnerability that ransomware targets and sadly, a lot of users still do not understand 1) what a backup actually IS and 2) what a backup actually ISN’T.

If your data ONLY lives on the NAS, then the NAS is not a backup. You likely knew that. But socially and conventionally, we tend to forget it quite easily. We make space on phones by deleting stuff because ‘it is backed up on the NAS’. We sync our laptops and MacBooks with a remote folder to keep our files safe on the NAS, but still make changes or delete files on the hoof. We take the NAS as red as a backup and at that point, it isn’t! Likewise there are things that SOUND like backups… RAID… Snapshots… Hot Spares… they sound very reassuring, but are not backups, they are safety nets! And are all typically found ‘in system’. A REAL backup is something that is the same files, ELSEWHERE!  There is no avoiding that a NAS (Synology, QNAP, TrueNAS, Whatever!) is NOT a backup solution in of itself, but can be used IN a Backup Strategy. All brands highlight at numerous points on their website that you should have a 1-2-3 Backup strategy, or a bare-metal and cloud backup, or a periodic USB backup, a NAS to NAS remote backup – or ALL of them! Sadly, there are a lot of users in the official NAS branded forums that have been hit by ransomware and did not have backups in place, with some knowledge that they needed a backup but their budget’s prohibited it. Whilst others say that a NAS brand publishes in its online literature that it’s a backup device, they bought it as a backup device, therefore the company missold it and that is the end of argument!

The sad truth is that the brand is not responsible for your backup routine or strategy, it supplies the means to store and access data and their responsibility (succeed or fail) is to ensure its hardware and/or software provides a default secure level of access, as well as the means to configure that access to the users control. There HAVE been vulnerabilities found and they have patched them, as is the usual process in these things (at least, they say they have at that is the best guarantee we can ever have from a brand in the circumstances), but they are NOT responsible for your backup routine. This now leads us to the subject of the NAS hardware, the NAS software and comparisons between brands.

Hardware vs Software Priorities – Is Synology Safer Than QNAP?

Hardware vs Software, QNAP vs Synology, Is the grass greener?

Way back in the mid twenty-teens, whenever I would discuss QNAP and Synology on the platform, I would always say that you go to Synology for the Software and QNAP for the Hardware. Synology’s DSM platform clearly makes up the bulk of the companies investment and attention, makes up a significant chunk of the price tag and is designed around keeping things as user-friendly as possible (within reason). This is why their devices at each generation refresh (DS918+>DS912+>DS923+ or DS218+>DS220+>DS224+) only make smaller increases on the previous generation – the software IS the focus. With QNAP we tend to see the hardware taking bigger leaps each generation. Better standard ethernet, better PCIe gens, Better CPUs much earlier and overall greater hardware at any given time. For PC builders and those that know a lot more about the contents of their laptop than the contents of their router, this is speaking THEIR language and makes the price tag translate better. Fast forward to now and although that logic still remains the same, these brands are more 60/40 in their architecture (where 60 = their preferred hardware or software bias). The issue starts when QNAP seem to rush their software out the door very quickly. Alongside a lot of more beta applications being available, they roll out a lot of new types of software that (and I am sorry to use that expression again, but) could have used more time in the oven. This approach to software development and release can be dicey and although it makes QNAP the more exciting platform (with its better hardware, more diverse software and continued AI or generally automated services), it also means that the platform has less of the layers of troubleshooting red-tape that Synology has (which inversely means the Synology product is going to be more expensive and less hardware rich, as that investment of time needs to be repaid to be justified). In recent years, QNAP has seemingly slowed down it’s hardware releases and rolled out more in software, introducing bounty programs for vulnerabilities, pen testing and is seemingly learning from their mistakes (we hope). Whilst Synology have further doubled down on software innovation, with solutions remaining longer in the market between refreshes) and continued on their path to continued dominance in NAS. Whether you look at the whole thing as a tortoise and the hare situation, or a case of ‘slow and steady wins the race’, there is no denying that Synology appears to take security more seriously than most other brands.

Look at the Apple TV box or Amazon FireTV / Firestick? Is it user-friendly? yes! Is it slick and intuitive? Yes! Is it flexible in the installation of 3rd party applications? NO (at least, not without workarounds)! Is it hardware-powerful? LORD NO! One glance on eBay will show you a thousand other media boxes at the same price with Android on board, 5-10x the hardware and customization coming out of the wazoo. Nevertheless, many users will not buy the apple/amazon media option because although they KNOW it will be slick and ‘hold your hand’ all the way, it will be a closed system, noticeably more expensive and even then “nothing is full proof, right?”. And a lot of the anger at QNAP for their increased ransomware targeting and handling of this needs to also be balanced against why a lot of users chose the QNAP NAS brand. The QNAP NAS platform does have good applications and services, some genuinely unique ones and ones that allow tremendous flexibility and customization – but users need to remain relative to what drew them to the platform and have sufficient backups AND safety nets in place. I would say this about QNAP, about Synology, hell… Google drive, DropBox, Backblaze… ALL of them have localized client tools that rely way too much on the success of versioning/roll-backs being possible on the cloud platform. None of them are 100% full proof and QNAP dropped the ball multiple times here, but none of these ways are unprecedented and should be provisioned for regardless of your NAS brand or cloud platform.

The Sad Truth about Servers, Security and Vulnerabilities

Vulnerability > Update > vulnerability > update > rinse > repeat

No platform, software or service is going to be 100% bulletproof. You can increase your personal layers of security (VPNs, Encryption, layers, restrictive white lists, etc) to hit 99.99% but whatever way you are looking at it, everything we use is software-based and therefore, fallible. Equally, users cannot pretend that it is still the early days of the internet anymore and still be annoyed when a statistical possibility that should have been factored against was not. Do I think NAS drives are safe? I’m sorry to say that the answer is never going to be a simple Yes/No. I think they provide what they say they provide and I think that NAS hardware is still the best in the market right now. But the majority of NAS brand software needs to be less rushed (I somewhat absolve Synology of this, as they seemingly take it 10/10 seriously!), the extra time/budget be spent on that software, or utilize a trusted 3rd party. The need to relinquish some of the customization of their platform in efforts to remove some of the configuration out of the hands of less tech-savvy users who end up overly reliant in defaults. Perhaps a much more rigorous setup policy that, on day 1, have an EXPERT door and a NOVICE door, with randomized defaults and extremely regimented update rules on the latter. Equally, the brand (though better than it was) needs to work on its communication with its end-user base, both in the event of critical issues and education on what the user base needs to have to increase security OUTSIDE of their product.

I still recommend the majority of turnkey NAS brands in the market in terms of their bse product and the range of security/system protection tools they include, but we need to be realistic and honest with ourselves about what we buy and our expectations. If I buy a NAS, I expect it to store the data I store in it and allow me access to it on my terms, but ‘my terms’ might be a lot more/less strict than the next person and with that comes due diligence in 2024. I hope that the last big ransomware attack, deadbolt from the start of 2022, is the last ‘big’ one we hear about moving forward, but I do not think it will be. More than just any one brand, one look at the vulnerabilities listed on security advisories of all the brands tell us that there is big money to be made by these intruders and the brands can only stay 1 step ahead. As always, me and Eddie here on NASCompares have been running a page that links to the bigger NAS security Advisory pages that gets regularly updated, so if you want to get notifications on these as they get added (pulled from the official pages themselves), then you can visit the page below and put your email in for updates when they happen. Have a great week and backup, backup, BACKUP.

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Finally, If you are currently unaware of the Deadbolt ransomware attack that took place on QNAP NAS devices, you can find out more in the NASCompares article and video below:

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The popularity of uninterruptible power supplies (UPS) has risen significantly in recent years. Not just for businesses, but for home users as well, who often have limited power setups such as houseboats, pop-up offices, and mobile homes. The value of having a safety net for your power-consuming devices is undeniable. Additionally, for those whose data is critical and whose business or personal life relies on constant access and read/write operations, a UPS can provide peace of mind. In the past, power failure solutions were only accessible to large enterprises and high-level businesses, with prices starting in the five figures. However, with the rise of network-attached storage (NAS) in homes and the increased efficiency of mass production techniques, owning a UPS device to protect data in both homes and businesses has become more affordable. However, choosing the right UPS for your NAS device, such as a QNAP or Synology, and finding one that fits within your budget can be challenging. In this guide, we will address the three commonly asked questions by users considering a UPS but unsure of which device to choose: 1) How does a UPS work and how will I benefit? 2) How do I determine the right Watts, Volts, and Amps to choose the best UPS? 3) How much will a UPS cost? We hope this guide is helpful for NAS buyers looking at brands such as Synology, QNAP, Asustor, Terramaster, and others, and also for anyone looking to choose the right UPS for other devices.

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What Are the Factors I need to consider when buying a UPS for my NAS?

Choosing the right UPS (uninterruptible power supply) for your Synology or QNAP NAS (network-attached storage) can be a complex task, as there are many factors to consider. However, by following a few key guidelines, you can ensure that your NAS is protected against power outages and other issues that could cause data loss or corruption. The first thing to consider when choosing a UPS for your NAS is the amount of power that your NAS requires. Desktop NAS devices with external PSUs typically have a power consumption of around 60-120 watts and rackmounts generally 250W and above, although this can vary depending on the specific model and the number of hard drives that are installed. It is important to choose a UPS that can provide at least this much power, as well as a bit extra to account for any other devices that may be connected to the NAS. Another important factor to consider is the runtime of the UPS. This is the amount of time that the UPS can keep your NAS running in the event of a power outage. The runtime of a UPS is typically measured in minutes, and you should choose a UPS that has a runtime that is long enough to allow you to properly shut down your NAS in the event of a power outage.

Another important feature to look for when choosing a UPS is the ability to communicate with the NAS. Some UPS’ have built-in USB or serial ports that allow them to communicate with the NAS and provide status information. This can be very useful in case of power outage, as it can allow you to monitor the status of the UPS and take appropriate action. Finally, you should also consider the size and weight of the UPS, as well as its overall design. A UPS that is smaller and lighter may be more convenient to deploy, but you should also make sure that it is well-designed and built to last. When choosing a UPS for your NAS, it is important to consider the amount of power that your NAS requires, the runtime of the UPS, the ability to communicate with the NAS, compatibility and the size and weight of the UPS. By following these guidelines, you can ensure that your NAS is protected against power outages and other issues that could cause data loss or corruption.

What is a UPS and Why Should I Buy One for my NAS?

The most frequently asked question about UPS is typically “What exactly is a UPS and what does it do?” UPS stands for Uninterruptible Power Supply and many users believe that purchasing a UPS means they can run their devices and access data from their NAS, DAS, or SAN for hours after a power failure. While this is technically true, it would require a significant financial investment in the form of a 5-figure sum. In reality, most users do not require hours of protection for their read/write data operations on HDD media. Instead, what is often needed is enough time to safely shut down the server or RAID storage. This can be achieved by spending only hundreds of pounds, not thousands, as it depends on the number of devices drawing power, their specific needs, and the efficiency of the chosen UPS. For more information on UPS and how to choose one, please watch the video below.

How Does a UPS Draw Power and How Do I Connect My Devices?

This topic can be challenging for some, so we will break it down and explain it in a simple way. Before delving into technical terms like Watts, Volts, and Power, let’s use an analogy that’s easy to understand. Imagine receiving electricity to your device as drawing water from a tap.

To understand this concept, we can use an analogy of a tap and water. Just like a tap needs water and pressure to deliver it through the pipe, an electrical circuit needs electrons and voltage to deliver electricity to a device. The water represents the electrons that carry electricity from the power source to the destination device, like a NAS, DAS, or PC. The tap represents the destination device and the water/electrons are going around in a circuit back to the water/power source, which is mostly unseen in the cables.

The pressure in the analogy represents the VOLTAGE, which is the strength of the electricity being pushed by the electrons in the circuit. It’s important to measure this as some devices are designed to only accept a specific amount of voltage. If the voltage is too high or too low, the device will not function correctly.

AMPS represent the amount of electrical charge that passes a given point in a second, similar to how much water passes through the pipe per second.

So, now we need to know the WATTS of the device. This is compiled with the following equation:

AMPS x VOLTS = WATTS

or

Water Volume x Water Pressure = Water Power

If you’ve ever experienced weak water pressure in a shower while living in an apartment on a higher floor, this is likely due to the water pressure not being strong enough to deliver the water to the destination device. Similarly, a smaller battery pack is often measured in milliampere-hours (mAh), which represents the amount of charge available, rather than time. Using the analogy of water, this would be like a large drum of water. The amount of water and how fast it travels from the drum is not as important as the available water that can be carried over to the tap. The output and result is heavily affected by the AMPS and VOLTS, similar to the pressure of water and the maximum or minimum amount of water the tap can receive.

Choosing the right UPS Battery for your Home or Office

The majority of UPS devices have a similar setup. You connect one end to your main power outlet (3 Pin, 2 Pin, etc) and the UPS has multiple ports for connecting your destination devices (PC, NAS, etc). Inside the UPS chassis, there is one or more batteries that are charged from the wall plug, while your devices are powered directly from the wall and not drawing from the batteries unless there is a power failure. In the event of a power failure in your home or business, the destination devices will switch to drawing power from the batteries, giving you time to save your data and shut down your devices safely, protecting your digital storage from corruption or loss. It’s worth noting that when buying a UPS, there are many figures to consider, but the power drawn by computing equipment is typically measured in Watts or Volt-Amps(VA).

BUT

The power in Watts is the real power drawn by the equipment.Volt-Amps are called the “apparent power” and are the product of the voltage applied to the equipment times the current drawn by the equipment.

Inexpensive UPS devices typically have a shorter running time because they don’t provide as much charge. Mid-range UPS devices, on the other hand, offer longer charge times, more features, and additional functionality such as network alerts, internet alerts via SMS or email, an LCD display, USB connectivity for maintenance, and the ability to automatically save or shut down certain NAS or PC machines in the event of a power failure, eliminating the need for manual intervention.

There is more to choosing the right UPS than matching the WATTS of your destination device and that of the UPS

UPS capacities are giving in VOLT-AMPS , not WATTS

Remember again,

VOLTS x AMPS = WATTS

Well, Resistance present in electrical load means that the WATTS cannot be matched Like for Like. So:

How do I Choose the Correct VA for the Watts on my NAS, PC and more?

You will need to consider a UPS with a VOLT-AMP 50-70% higher than the WATTS present on your destination device. Don’t forget to factor into your consumption any other devices that are drawing from the UPS, as this consumption is not per device, but TOTAL.

What is Line Interaction on a UPS?

Some UPS devices have a “Line Interactive” feature that can strengthen a weak or inconsistent power supply, particularly useful for those in remote areas where maintenance may be less frequent. When it comes to sizing a UPS, it’s important to note that equipment nameplate ratings are often in VA which can make it difficult to determine the Watt rating. To avoid oversizing the UPS, it’s recommended to configure the system such that the VA rating of the load is no greater than 60% of the UPS VA rating. This will prevent exceeding the Watt rating of the UPS. However, this approach may result in an oversized UPS and a longer run time than expected.

– Battery Packs, Listed in VOLTS and can be added to an existing UPS

– Replacement Battery Cartridges, an Internal Upgrade, RANGE specific

– Available in Desktop or Rack mount

What Are the most popular brands in the UPS Market?

There are many brands that provide UPS (uninterruptible power supply) devices in the market, but some of the most popular ones include:

1. APC (American Power Conversion) – APC is a well-known brand that has been providing UPS devices for many years. They offer a wide range of UPS devices, including standalone units, rack-mount units, and network-grade units. They also offer a variety of software and accessories to help manage and monitor their UPS devices.
2. Tripp Lite – Tripp Lite is another well-known brand that provides UPS devices. They offer a wide range of UPS devices, including standalone units, rack-mount units, and network-grade units. They also offer a variety of software and accessories to help manage and monitor their UPS devices.
3. Eaton – Eaton is a well-established brand that provides UPS devices. They offer a wide range of UPS devices, including standalone units, rack-mount units, and network-grade units. They also offer a variety of software and accessories to help manage and monitor their UPS devices.
4. CyberPower – CyberPower is a brand that provides a wide range of UPS devices, including standalone units, rack-mount units, and network-grade units. They also offer a variety of software and accessories to help manage and monitor their UPS devices.
5. Schneider Electric – Schneider Electric is a brand that provides a wide range of UPS devices, including standalone units, rack-mount units, and network-grade units. They also offer a variety of software and accessories to help manage and monitor their UPS devices.
6. Liebert – Liebert is a brand that provides a wide range of UPS devices, including standalone units, rack-mount units, and network-grade units. They also offer a variety of software and accessories to help manage and monitor their UPS devices.

These are just a few examples of the many brands that provide UPS devices in the market. There are many other brands available, each with their own set of features, specifications, and pricing options, so it is worth researching different options to find the one that best suits your needs.

How Do Synology, QNAP, Asustor and Terramaster NAS work with a UPS?

Almost all NAS drive brands support the use of a smart UPS, connected via USB for monitoring or via the network. That said, how each NAS system reacts to a power cut and switching to the UPS battery does differ. I recently tested the CyberPower 1500 system with a selection of 4-Bay UPS systems to see how each NAS brand’s hardware and software react. Below is the video for each brand. Just click the video, or you can open them up in a separate tab by clicking the title.

Recommended UPS for Different NAS Drives from Synology, QNAP, Asustor or Terramaster

Below are a number of tiered UPS systems for your individual power needs and budget. These are based on the Watts you need to cover and based on a single NAS  of different size each. This, of course, is just the tip of the iceberg and for more precise advice based on a whole office or server room of hardware, we recommend getting in touch with us directly using the Free Advice section (no commitment and the advice is totally impartial) so we can save you money as well as provide you with a solution that will help you sleep at night! All solutions that I recommend below have to arrive with at least 2 Years of Manufacturers’ Warranty, 2 Years of Battery Warranty/Replacement Coverage, USB and/or Network Support, NAS compatibility, provides at least 10-20mins of continued client operation in a power-cut, support of line interaction and AT LEAST 6x mains power points for devices

Budget/Basic UPS (No Frills!) for Value and/or ARM-Based NAS

For much more modest Synology or QNAP NAS setups, as well as factoring in additional home/office equipment I would recommend the following UPS Device.

• 1-4 HDD NAS Drive with 90-120w PSU
• 1x Desktop PC with 250W PSU and Laptops/tablets
• 1x Router 30W internal PSU
• + Misc Other Office Equipment (50W avg)
• Floor or Tower Versions
• No LCD available

Option – The Amazon Basics UPS, Available in different versions that cover 400VA to 1500VA,  6-8 Ports – Starts at $49

Find it on Amazon HERE

Best UPS for a 1-2-Bay NAS Drive for Home or Home Office Use

For much more modest Synology or QNAP NAS setups, as well as factoring in additional home/office equipment I would recommend the following UPS Device.

• 1-2 HDD NAS Drive with 60-90w PSU
• 1x Desktop PC with 250W PSU
• 1x Router 30W internal PSU
• + Misc Other Office Equipment (50W avg)

Option – The APC BE600M1 , Available in different versions that cover 550VA to 850VA, 7 Ports – Starts at $99

Find it on Amazon HERE

Best UPS for a 1-2-Bay NAS Drive for Business

For much more modest Synology or QNAP NAS setups, as well as factoring in additional home/office equipment I would recommend the following UPS Device.

• 1-2 HDD NAS Drive with 60-90w PSU
• 1x Desktop PC with 250W PSU
• 1x Router 30W internal PSU
• + Misc Other Office Equipment (50W avg)

Option – The APC BE650G2, Available in different versions that cover 185W to 520W, 8 Ports – Starts at $169

Find it on Amazon HERE

Best UPS for a 4-8-Bay NAS Drive for Prosumers

For much more modest Synology or QNAP NAS setups, as well as factoring in additional home/office equipment I would recommend the following UPS Device.

• 4-8 HDD NAS Drive with 100-250W PSU
• 2x Desktop PC with 250W PSU
• 1x Router 30W internal PSU + Switch with 25W PSU
• + Misc Other Office Equipment (100W avg)
• Battery/Coverage Insurance ($500,000 Connected Equipment Guarantee)
• Tower Style

Option – The CyberPower CP1500PFCLCD PFC Sinewave UPS System, Available in different versions that cover 850-1500VA (1000W), 10-12 Ports – Starts at $389

Find it on Amazon HERE

Best UPS for an 8-12-Bay NAS Drive for Medium Large Business and Video/Photo Editors

For much more modest Synology or QNAP NAS setups, as well as factoring in additional home/office equipment I would recommend the following UPS Device.

• 8-12 HDD NAS Drive with 250-350W PSU
• Rackmount entry point (factor in dual/Redundant PSUs)
• 3x Desktop PC with 250W PSU
• 1x Router 30W internal PSU + 10GbE Switch with 90W PSU
• + Misc Other Office Equipment (400W avg)
• Rackmount Style (Desktop alternatives available, but cap at 2000VA)

Option – The Tripp Lite SU3000RTXL3U Sinewave UPS System, Available in different versions that cover 750-3000VA (2400W), 7-9 Ports – Starts at $799

Find it on Amazon HERE

How Long do UPS Batteries Last?

The lifespan of a UPS (uninterruptible power supply) battery can vary depending on several factors, including the type of battery, the quality of the battery, the usage, and the environment in which the UPS is used. However, on average, a UPS battery should last between 3-5 years with proper usage and maintenance. Lead-acid batteries, which are commonly used in UPS systems, have a typical lifespan of 3-5 years. However, this lifespan can be shortened or extended depending on the usage and maintenance of the battery. For example, if the battery is frequently discharged to a low level, this can shorten its lifespan, whereas proper charging and maintenance can prolong it.

It’s important to note that the lifespan of UPS batteries can also be affected by environmental factors such as temperature, humidity and the amount of use. High temperatures and humidity can shorten the battery life, while keeping the UPS in a cool and dry environment can extend it. It’s also worth noting that most of the UPS batteries have an end-of-life indicator, which will alert you when the battery is no longer performing as well as it should. This will give you an idea of when the battery needs to be replaced.

In conclusion, the lifespan of a UPS battery can vary depending on several factors, including the type of battery, the quality of the battery, the usage, and the environment in which the UPS is used. On average, a UPS battery should last between 3-5 years with proper usage and maintenance. Keeping an eye on the end-of-life indicator and maintaining the battery in a cool and dry environment can help to extend the battery’s lifespan.

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